Customer Service Ambassador
4 weeks ago
Customer Service Excellence
We are seeking a skilled Slots Host to deliver exceptional customer service and ensure our customers have a great experience on our slot machines and electronic gaming areas.
Key Responsibilities
- Provide a warm and friendly welcome to all customers.
- Offer assistance and support to customers in the slots and electronic gaming areas.
- Identify and meet the needs of customers, including food and beverage requirements.
- Communicate promotional activity and events to customers.
- Share customer feedback with the general manager.
- Work a variety of shifts, including nights and weekends.
What We Offer
As a valued member of our team, you will receive an excellent salary, development opportunities, and a range of employee benefits, including a private GP helpline, discount portal, pension scheme, and more.
About Genting Casinos
Genting Casinos is a leading leisure business in the UK, delivering outstanding service to our customers in our casinos nationwide. We are passionate about our values and providing a fantastic experience for our colleagues and customers.
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