Customer Service Ambassador

15 hours ago


Brighton, Brighton and Hove, United Kingdom Genting Casinos Full time
Job Title: Customer Service Ambassador

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Ambassador. As a key member of our gaming floor team, you will be responsible for delivering exceptional customer service and ensuring that our customers have an outstanding experience on our slot machines and electronic gaming areas.

Key Responsibilities:
* Deliver excellence in customer service at all times
* Constantly look for new customers while offering a warm and friendly welcome
* Oversee the slots and electronic gaming (ETG) areas, providing assistance as needed
* Identify any food and beverage requirements using a proactive approach where appropriate

What We Offer:
* An estimated salary of £25,000 - £30,000 per annum, based on location and experience
* A wide range of benefits, including private GP helpline, discount portal, pension scheme, life assurance, and more

About Us:
Genting Casinos is one of the UK's most popular leisure businesses, proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.

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