Customer Engagement Lead

5 days ago


Brighton, Brighton and Hove, United Kingdom LegalAndGeneral Full time

We are Legal & General, a leading financial services group and major global investor. Our mission is to build a better society for the long term by investing our customers' money in things that make life better for everyone.

About the Role

We are seeking a highly skilled Customer Engagement Lead to join our team. As a key member of our marketing department, you will be responsible for developing and executing customer engagement strategies that drive revenue growth and retention.

Your primary focus will be on creating and executing multi-channel campaigns that leverage data-driven insights to optimise customer interactions. You will work closely with cross-functional teams to ensure seamless campaign execution and analysis.

Key Responsibilities:

  • Develop and execute comprehensive customer engagement strategies
  • Collaborate with data analysts to create data-driven campaign recommendations
  • Analyse campaign performance using industry-standard metrics
  • Work closely with creative teams to develop engaging content and visual assets

The ideal candidate will have a proven track record of success in customer engagement, excellent analytical skills, and strong communication abilities. If you are a strategic thinker and innovative marketer who is passionate about driving business results, we encourage you to apply.

Salary: £60,000 - £70,000 per annum, depending on experience.



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