Customer Support Executive

7 months ago


Brighton, United Kingdom red robin recruitment Full time

**Customer Support Executive**:
**Brighton | Permanent | £23,000 plus bonus**:
Join a dynamic financial advisory firm renowned for its exceptional industry reputation and entrepreneurial spirit. You have the opportunity to become an integral part of a supportive team, contributing to the company’s growth and benefiting from a collaborative workplace culture.

**Responsibilities**:

- Generate bespoke customer letters detailing tailored recommendations.
- Migrate data accurately for external compliance reviews.
- Liaison with insurers to secure underwriting decisions on behalf of advising colleagues.
- Deliver essential customer support throughout the claims process and when arranging trusts.

**Requirements**:

- Proven customer service experience within an office or telephone-based role.
- Keen interest in insurance and financial services.
- Desire to be a committed, long-standing team member.

**Benefits**:

- Competitive quarterly bonus structure, enhancing your earnings potential.
- Flexibility in work arrangements including options to work from home, promoting a work-life balance.



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