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Deputy General Manager
3 months ago
Position: Deputy General Manager
Location: Angus Steakhouse, Piccadilly, London
Salary: £55K inclusive of tronc + additional bonus
About Us:
Angus Steakhouse, an iconic restaurant group since the 1960s, is seeking an experienced and dynamic Deputy General Manager for our flagship restaurant in the heart of London.
Located in the prime location Piccadilly Circus, this three-floor establishment is renowned for its exceptional service and traditional British dining experience. With over 70 dedicated staff, high turnover, and bustling atmosphere, we need a hands-on, organised Deputy General Manager to join our fantastic team
Previous experience in a high-volume restaurant and overseeing a large staff force is a must. If you think you are up for the challenge we’d love a chat
Key Responsibilities:
- Leadership and Management: Help oversee the day-to-day operations, ensuring the highest standards of service and customer satisfaction. Lead, mentor, and motivate a team of over 70 staff members in the absence of the General Manager.
- Operational Excellence: Ensure smooth and efficient operations across all three floors of the restaurant, maintaining an organized and productive environment.
- Customer Experience: Uphold the Angus Steakhouse reputation for excellence by ensuring every guest has a memorable dining experience. Address and resolve any customer concerns promptly and professionally.
- Financial Management: Manage budgets, optimize costs, and maximize profitability. Monitor and analyze financial performance, implementing strategies for continuous improvement.
- Staff Development: Recruit, train, and develop a high-performing team. Foster a positive and collaborative work environment, encouraging staff engagement and retention.
- Compliance: Ensure compliance with health, safety, and licensing regulations. Maintain high standards of cleanliness and food safety.
- Marketing and Promotions: Collaborate with the marketing team to plan and execute promotions, events, and marketing initiatives to attract and retain customers.
Requirements:
- Proven experience as a Deputy General Manager or Assistant General Manager in a fast-paced, high turnover restaurant environment.
- Strong leadership skills with the ability to manage and inspire a large team.
- Exceptional customer service skills and a passion for delivering an outstanding dining experience.
- Solid financial acumen with experience in budget management and financial analysis.
- Excellent organizational and multitasking abilities.
- Ability to thrive in a dynamic, high-pressure environment.
- Knowledge of health and safety regulations and compliance standards.
- Strong communication and interpersonal skills.
Why Join Us?
- Iconic Location: Be a part of an iconic restaurant in one of London's most famous locations.
- Career Growth: Opportunity to lead a flagship restaurant with a rich history and a bright future.
- Dynamic Environment: Work in a fast-paced, vibrant setting with a dedicated and talented team.
- Competitive Compensation: Attractive salary package and benefits for the right candidate.
