Support Services Administrator

1 month ago


Swindon, United Kingdom The Openwork Partnership Full time

The opportunity

As Support Services Administrator, you will provide high quality administration support across the Pension Planning Service and Central Data Analysis Service to ensure the efficiency of daily activities. You will consistently deliver an outstanding service to our Advisers, Partners and each other. Your responsibilities will include: Ensuring that case data is recorded accurately and within set time criteria. Ensuring MI is accurate, up to date and issued within set time criteria. Participating in the effective distribution of workloads to ensure SLAs are met. Working alongside the Team Leader and colleagues to ensure effective resource planning. Being the first point of contact for Advisers and their teams to support the processing of cases. Undertaking all aspects of the role in an ethical, compliant, diplomatic and professional manner.

What will you need to succeed?

Previous experience working in a busy administrative role, involving direct customer service. Financial Services sector experience would be advantageous. Strong Microsoft Office skills and IT skills. Ability to build and maintain professional and effective working relationships. Well-developed communication skills, both written and verbal. Ability to work flexibly both as an individual and part of a wider team; supporting colleagues to ensure all tasks are covered on a day to day basis. High level of attention to detail, with ability to follow processes and procedures to ensure a high level and consistent service to customers. Excellent prioritisation and organisation skills, to cope with varying workloads and associated pressures to meet SLA delivery. Confident telephone manner to be able to deal with sometimes challenging and demanding customers. Good problem solving, analytical and decision-making skills.

Why us?

We're a dynamic, fast-paced and growing business with huge ambition. This is all made possible by the brilliant people who are part of The Openwork Partnership family. We're investing heavily in our colleagues, continuously striving to give them the platform to develop personally and professionally and reach their full potential.

We’re also very proud of our culture, as one of the Best 100 Large Companies to work for in 2021. The Openwork Partnership values and respects individuality and we are committed to building an inclusive culture and environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will bring your best self to work if you are trusted to choose when, where and how you do it.

On top of offering a modern workplace with bags of development opportunities, we also offer a highly attractive benefits package to reward you for your hard work. This includes a competitive base salary, an industry-leading annual bonus, enhanced pension, critical illness cover, income protection and a range of other flexible benefits

  • Swindon, United Kingdom Elementa Support Services Full time

    **administrator, administrator, administrator, admin, admin, admin, receptionist, receptionist, receptionist**: **Business Support Administrator**: **Type: Permanent, Term-time only + 10 days during holidays (likely via trial contract)**: **Start: ASAP**: **Hours: full-time **_(Mon - Thurs 8:00am - 4:00pm, Fri 3:30pm finish OR Mon - Thurs 8:30am - 4:30pm,...


  • Swindon, United Kingdom Openwork UK Ltd Full time

    As Support Services Administrator, you will provide high quality administration support across the Pension Planning Service and Central Data Analysis Service to ensure the efficiency of daily activities. You will consistently deliver an outstanding service to our Advisers, Partners and each other. - Your responsibilities will include: - Ensuring that case...


  • Swindon, United Kingdom NFP People Limited Full time

    Supporter Services Administrator Join the team as a Supporter Services Administrator and be a key player in delivering accurate supporter experiences! **Position**: Supporter Services Administrator **Location**: Swindon/hybrid **Hours**: Part time, 0.6 FTE, 22.5 hours per week **Salary**:Up to £24,000 per annum pro rata **Contract**: Maternity...


  • Swindon, United Kingdom Jms business support Full time

    JMS Business Support Services has an exciting opportunity available for **a Service Desk Administrator **to join a small vibrant, lose knit, dedicated team at Vermtek Pest Control in Watchfield, Swindon. Vermteck is growing rapidly and is one of the UK’s only pest control companies to offer true nationwide coverage. Reporting to the Service Office Manager...

  • Office Support

    6 days ago


    Swindon, United Kingdom Blackberry Cleaning & Support Services Ltd Full time

    Job Summary: **Duties**: - Perform general office tasks such as filing, data entry, and organizing documents. - Maintain office supplies inventory and place orders when necessary. - Assist in scheduling appointments and meetings. - Conduct basic bookkeeping tasks. - Handle sensitive information in a confidential manner. - Support the team with...


  • Swindon, United Kingdom Openwork Full time

    **The opportunity**: As Support Services Administrator, you will provide high quality administration support across the Pension Planning Service and Central Data Analysis Service to ensure the efficiency of daily activities. You will consistently deliver an outstanding service to our Advisers, Partners and each other. Your responsibilities will include: -...


  • Swindon, Swindon, United Kingdom Jms business support Full time

    JMS Business Support Services has an exciting opportunity available for a Service Desk Administrator to join a small vibrant, lose knit, dedicated team at Vermtek Pest Control in Watchfield, Swindon. Vermteck is growing rapidly and is one of the UK's only pest control companies to offer true nationwide coverage.Reporting to the Service Office Manager you...

  • Office Support

    1 week ago


    Swindon, Swindon, United Kingdom Blackberry Cleaning & Support Services Ltd Full time

    Job Summary:Duties: Perform general office tasks such as filing, data entry, and organizing documents. Maintain office supplies inventory and place orders when necessary. Assist in scheduling appointments and meetings. Conduct basic bookkeeping tasks. Handle sensitive information in a confidential manner. Support the team with administrative tasks as...


  • Swindon, United Kingdom Bible Society Full time

    **Location: Hybrid - Swindon, with some flexibility to work from home** **Hours: Part-time (0.6 FTE, 22.5 hours per week) for 12 months** **Salary Range: Up to £14,400 per annum (full-time equivalent up to £24,000 pa)** Bible Society believes the Bible is God’s gift for God’s world. We share it because we believe it changes lives for good. We want...


  • Swindon, United Kingdom Blackberry Cleaning & Support Services Ltd Full time

    We are looking to recruit an administrator to help with recruitment, social media and telemarketing. working hours to be discussed and can be flexible but ideally working 11am to 2pm Monday to Frida. You Must be a self starter, motivated person and able to follow instructions. ideally you will know how to use and embrace social media. Must be able to...


  • Swindon, United Kingdom UK Shared Business Services Ltd (UKSBS) Full time

    **Training Services Team Administrator** **Operations** **Swindon - hybrid working options** **Band B: £20,011** Here at UK SBS, we are proud to deliver high quality corporate services where we provide HR, payroll, finance, IT and procurement services and expertise to our public sector partners. Our staff are very important to us and we always try to...

  • Administrator

    2 weeks ago


    Swindon, United Kingdom Reed Business Support Full time

    **Role**: Administrator **Type**: Temporary to permanent **Pay**: £23,000- £27,000 **Start date**: ASAP **Hours**:Mon - Fri office hours **Location**: Swindon - free onsite car parking Office based 5 days **Interview process**: 1 stage face to face **Overview of role**: - Administer customer orders - Provide quality customer service - Managing...

  • Service Administrator

    3 weeks ago


    Swindon, United Kingdom Wisteria Talent Full time

    Are you highly organised with a passion for providing exceptional administrative support? Do you thrive in a fast-paced environment and enjoy working in the automotive industry? Wisteria Talent is currently seeking a Service Administrator on behalf of our client, a reputable Franchised Dealership Based in Swindon. This role offers the opportunity to play a...

  • Attendance Officer

    1 week ago


    Swindon, United Kingdom Elementa Support Services Full time

    **attendance, attendance, attendance, data, data, data, "data manager", "data manager", "data manager", **administrator, administrator, administrator, admin, admin, admin,** **Attendance Officer** **Type: Permanent, Term-time only + 10 days during holidays (likely via trial contract)** **Start: ASAP** **Hours: full-time **_(Mon - Thurs 8:00am - 4:00pm,...


  • Swindon, United Kingdom Reed Business Support Full time

    Our client is looking for a business services officer to work in their busy and team. This is a administration position within a highly sensitive company which deals with information from child protection agencies. You will be contributing to the effective and efficient management and progression of cases, providing administrative support to the local...


  • Swindon, United Kingdom Elementa Support Services Full time

    SEND LSA", "SEND LSA", "SEND LSA", "SEND Learning support assistant", "SEND Learning support assistant", "SEND Learning support assistant", SEND, SEND, SEND, SEMH, SEMH, SEMH, SEND Learning Support Assistant SEMHHours: Full-time - term time only (part-time possible)Location: SwindonSalary: £75 - £100 per dayType: temp-to-permStart: ASAPElementa are not...

  • Finance Administrator

    3 weeks ago


    Swindon, United Kingdom Jms business support Full time

    JMS Business Support Services is pleased to be recruiting for a Financial Administration for Vermtek Pest Control, a small Swindon based business (SN6 8TZ). This vacancy offers very competitive salary range depending on experience and as we are collaborative and customer-centric, our work environment includes: - Work-from-home days possible after time...

  • Finance Administrator

    4 weeks ago


    Swindon, United Kingdom Jms business support Full time

    JMS Business Support Services is pleased to be recruiting for a Financial Administration for Vermtek Pest Control, a small Swindon based business (SN6 8TZ). This vacancy offers very competitive salary range depending on experience and as we are collaborative and customer-centric, our work environment includes: - Work-from-home days possible after time...


  • Swindon, United Kingdom PSR Solutions Full time

    **Customer Service Administrator - Residential** PSR Solutions are currently recruiting for a Customer Service Administrator for a 5-star house builder based near Swindon. The main purpose of the role is to provide the customer service team with administrative support. **Job role**: Customer Service Administrator **Rate**: £21,000 -...

  • Finance Administrator

    3 weeks ago


    Swindon, United Kingdom Jms business support Full time

    JMS Business Support is excited to be recruiting for a Financial Administration Assistant to join a vibrant, close knit team, dedicated to exceptional customer service at Vermtek Pest Control, a small but rapidly growing business in Watchfield near Swindon (SN6 8TZ). One of the UK’s only pest control companies to offer true nationwide coverage Vermtek...