Support Services Administrator

5 months ago


Swindon, United Kingdom Openwork UK Ltd Full time

As Support Services Administrator, you will provide high quality administration support across the Pension Planning Service and Central Data Analysis Service to ensure the efficiency of daily activities. You will consistently deliver an outstanding service to our Advisers, Partners and each other.
- Your responsibilities will include:

- Ensuring that case data is recorded accurately and within set time criteria.
- Ensuring MI is accurate, up to date and issued within set time criteria.
- Participating in the effective distribution of workloads to ensure SLAs are met.
- Working alongside the Team Leader and colleagues to ensure effective resource planning.
- Being the first point of contact for Advisers and their teams to support the processing of cases.
- Undertaking all aspects of the role in an ethical, compliant, diplomatic and professional manner.


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