Service Administrator

3 weeks ago


Swindon, United Kingdom Wisteria Talent Full time

Are you highly organised with a passion for providing exceptional administrative support? Do you thrive in a fast-paced environment and enjoy working in the automotive industry? Wisteria Talent is currently seeking a Service Administrator on behalf of our client, a reputable Franchised Dealership Based in Swindon. This role offers the opportunity to play a vital role in supporting the service department's operations.

**Key Responsibilities**:

- Coordinate and schedule service appointments for customers.
- Maintain accurate service records and update customer information in the database.
- Assist service advisors with administrative tasks such as preparing service estimates and invoices.
- Coordinate with technicians to ensure timely completion of service jobs.
- Follow up with customers to ensure satisfaction and address any concerns.
- Assist with inventory management and ordering of parts and supplies.
- Process and follow up on warranty claims

**Requirements**:

- Previous experience in a Service and Warranty administrator role is essential.
- Strong organisational and time management skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office and ability to learn new software systems.
- Ability to multitask and work effectively in a fast-paced environment.
- Prior experience in the automotive industry is required.

**Benefits**:

- Competitive salary commensurate with experience
- Comprehensive benefits package
- Opportunity to gain valuable experience in the automotive industry
- Supportive and collaborative work environment

**Job Types**: Full-time, Permanent

**Salary**: £23,500.00-£27,500.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Yearly bonus

**Experience**:

- Service Advisor: 1 year (required)
- Warranty administrator: 1 year (required)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Swindon (required)

Work Location: In person


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