Vetting Services Administrator

3 weeks ago


Swindon, United Kingdom Openwork UK Ltd Full time

We are currently seeking a highly organised and detail orientated Vetting Services Administrator to join our team. You will be providing administrative support for the processing of regulatory and non-regulatory tasks for all areas of Vetting Services. Meeting FCA requirements and ensuring continuity of servicing for clients and Partners and Advisers.

**The benefits**:

- Salary -up to £25,800
- Bonus scheme - on target bonus -7.5%
- Pension scheme - contribute up to 5% of your salary and Openwork will match you and put in an extra 5%
- Critical illness cover
- Income protection - 1x salary
- Death in service - 4x salary
- 25 days holiday + bank holidays, with the opportunity to buy up to an additional 10 days
- A range of other flexible benefits to include private medical insurance, dental insurance and much more.

**Key responsibilities**:

- Providing administrative support for the processing of regulatory and non-regulatory tasks for all areas of Vetting Services.
- To obtain onboarding screening checks and the requesting of employment referencing to support checks.
- Providing administrative support for onboarding
- Provision of advice and the ability to resolve issues / queries from other business areas and Partners / Advisers
- MI reporting to Operations Manager, to the agreed frequency and as required
- Managing day to day workflow to achieve target KPIs, changing priorities and supporting other Vetting Services areas, projects & initiatives.
- Adherence to, and sharing best practice in respect of processes and procedures
- Deal with incoming phone calls or queries from other business areas or Advisers, confidently and competently dealing with the query or escalation
- To provide support to projects, initiatives and any other area within Vetting Services as required
- Manage all work tasks to expected levels of quality, while keeping in line with agreed SLA & QC KPIs



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