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Service and Warranty Administrator

4 months ago

Swindon, United Kingdom Dick Lovett Full time

Benefits with the role
- Generous holiday allowance of 25 days plus 8 Bank Holidays
- Excellent training opportunities to enhance your skills and career growth
- 5-day working week on a rota basis
- Contributory pension scheme
- Life assurance coverage
- Private healthcare benefits after qualifying period
- Staff referral fee for recommending talented individuals
- Employee Assistance Programme for personal support

Porsche Centre Swindon, part of one of the leading family-owned motor dealer groups in the South West, is seeking an experienced Service and Warranty Administrator to join our dynamic team. As a Service and Warranty Administrator, you will play a crucial role in supporting the daily operations of our Service department. This is an exciting opportunity to work with a busy and successful aftersales department, ensuring that all administrative tasks are handled efficiently, accurately, and proactively.

Key Responsibilities:

- Accurately invoicing repair orders to ensure prompt payment processing
- Handling warranty and servicing invoicing, with the support of our Service Quality Team
- Performing various administrative duties associated with the service process
- Preparing job packs in advance of customer visits

Desired Skills:

- At least 2 years of experience in an administrative role or in a similar position within the automotive industry is preferred
- Understanding of vehicle operations and experience with vehicle warranty claims is highly advantageous
- Strong organizational skills with the ability to manage multiple tasks effectively
- Excellent communication skills, with both colleagues and customers
- Reliable, hardworking, and enthusiastic approach to work

If you are seeking a new challenge and wish to contribute to a prestigious brand's success, we would love to hear from you today. This is your chance to become an integral part of our team and grow within this role. Don't miss out on this fantastic opportunity to work with one of the world's most iconic brands.

Porsche Centre Swindon is an equal opportunity employer committed to promoting diversity and inclusion within the workplace.
- Working at Porsche Centre Swindon

EXPLORE LOCATION

Located on Frankland Road, our Porsche Centre in Swindon is a short distance from the M4 motorway when you exit at Junction 16. As one of only six Porsche Classic Centres in the UK, Porsche Swindon has a wealth of knowledge about Classic models, as well as the latest technology and electric vehicles.

Porsche states that it is in the manual work that the true ability and real emotions can be found. By caring for both classic and modern sports cars, we are able to deliver extra attention to detail and knowledge of the Porsche brand to our customers. Dick Lovett has represented Porsche for over 50 years.
- Working in the Service team

EXPLORE TEAM

Working in the Service Team means that no two days are ever the same. As a member of our Service Team, whether you are front of house, assisting customers with their service enquiries, or behind the scenes assessing a vehicle's safety, you will be responsible for ensuring that our customers receive the very best customer service long after they’ve purchased their car or motorcycle from us.

Department

Service

Closing Date

21st June 2024

Contract

Permanent

Salary

Competitive

Location

Porsche Centre Swindon