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Ecommerce Director

3 months ago

London, United Kingdom ZURU Toy Company Full time
Unlock ZURU's vast ecommerce potential in Europe Spearhead growth across the UK, DE, FR, IT, ES, leveraging your extensive ecommerce expertise to navigate and seize immense market opportunities. ZURU is on a mission to disrupt across industries, challenge the status quo and catalyst change through radical innovation and automation advances. This is in play in different pillars of the company: ZURU Toys are re-imagining what it means to play; ZURU Tech is shaping a better future by leading the next building revolution; ZURU Edge is pioneering new generation FMCG brands to better serve modern consumers. Founded in 2003 by EY Entrepreneur of the Year and World Entrepreneur Hall of Fame brothers Nick and Mat Mowbray, ZURU has quickly grown to a team of over 5000 direct and indirect members across more than 30 international locations. One of the largest toy companies in the world, globally recognised and award-winning brands include Bunch O Balloons, Mini Brands, XSHOT, Rainbocorns and Smashers. Our global FMCG brands include MONDAY Haircare, Rascal + Friends, NOOD, BONKERS, Gumi Yum Surprise and Dose & Co. ROLE PURPOSE Leader for our European Ecommerce Acceleration roll out. An exciting position for a proven Ecommerce leader and specialist to take us to the next level across UK, DE, FR, IT, ES.Disrupt the market to better meet consumer & customer needs: develop and execute ecommerce strategic plans to disrupt established players and achieve ZURU company goals across all categories (Toys and FMCG).Execute digital storefronts with excellence: maximizing availability, visibility and awareness of ZURU brands via best in class delivery of distribution, feature, display and marketing activation across our biggest bets.Be a captain of culture, ensuring as ZURU rapidly grows we maintain the magic, entrepreneurial culture that enables us to challenge the status quo and win. HOW YOU WILL MAKE AN IMPACT You will have the ability to lead the next phase of our Ecommerce acceleration across Europe. Levelling up our operating model, team and investment across Amazon, Omni, and Marketplace retailers. Whilst you must be a functional expert, on the tools, managing platforms day to day, you will also build and lead the wider EU Ecommerce team. You must have ability to drive hard at results, work across time zones and set best in class standard for those around you.

Leadership

Live and breathe our Ecommerce strategy and roll out across Europe. Building talent density within team to enable us to run at the biggest opportunities in the biggest markets Be a functional expert on all things Amazon, Omni & Marketplaces. Leading the UK day to day as well as regional vendor and commercial ownership

Commercial Strategy

Build frameworks for data to determine performance of brands, SKU & portfolio mix to drive revenue growth & profitability. Forecast planning for new items working closely with Sales and Sales Ops teams to drive forecast accuracy Analytical ability to translate complex data into concise business issues & opportunities – must be comfortable using raw data and excel. Strong understanding of Ecommerce ordering processes and operational programs Understanding of digital retail landscape with specific emphasis and knowledge on Ecommerce analytics

Digital Shelf & Storefront

Work with key internal stakeholders to identify opportunities to level up and maintain copy, content and brand stores. Liaise with creative team on content generation; maximize returns through testing, site optimization and improving online customer experience. Ownership of listing templates for new product launches

Marketing & Activity Planning

Plan and manage the execution of promotional opportunities throughout the year Manage the advertising budgets, working with internal performance marketing team to drive ROI and optimize campaigns across all brands 

Customer Facing

Lead Amazon regional relationship and approach across Toys and FMCG Establish annual KPI and JBPs with major ecommerce retailers in markets, with regular tracking to achieve joint plans Understand the needs of Ecommerce retailers and relay requirements back to the wider business 

Demand Planning

Work closely with Sales Operations team to manage supply of stock via FOB and DOM distribution balancing on-time in market launch, sales growth and reducing unhealthy inventory

SKILLS & EXPERIENCE REQUIRED

7+ years professional experience Ecommerce Retail background Strong commercial & business acumen, strategic thinking and problem-solving Must demonstrate leadership ability and be able to influence and motivate cross-functional teams, while holding stakeholders accountable to deliver on business objectives Strong communication & influencing skills, with the ability to translate messages across a variety of internal and external stakeholder At ZURU, we have cultivated a high-performing culture that encourages excellence. Our team works towards ambitious goals, learning, performing, and improving together, all while having fun. We empower talented individuals to do their best work every day.At ZURU, you get out what you put in. You are responsible for driving your own career and we provide the platform to achieve it. As ZURU is on such a fast growth trajectory, there are opportunities here that you won’t find anywhere else.We recognise that ZURU’s success stems from our people and you can only be at your best when you are looking after yourself. ZURU encourages all our team members to invest in their wellbeing by providing an array of benefits and tools.ZURU – Tomorrow Reimagined #LI-FR1