Ward Administrator
1 month ago
Job summary
Are you an excellent team player with a background in administration? Are you looking for a new role where you can contribute to patient care?
We are looking for a Ward Administrator to provide a comprehensive secretarial, administrative and support service to the Clinical Service/Ward Manager for our Acute Inpatient Ward, based at Rydon Ward in Taunton.
Main duties of the job
You will become an important part of the administration team, providing comprehensive secretarial/reception services for the Ward.
This will include telephone duties, typing (including audio), filing, dealing with incoming and outgoing mail, arranging appointments, ordering of goods, petty cash, creating and maintaining staff rosters and generally assisting in the co-ordination of the smooth running of the team as a whole.
About us
As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan -- there is truly something for everyone
Job description
Job responsibilities
Please see attached Job Description & Person Specification for further details of duties and responsibilities.
Person Specification
Qualifications
Essential
Level III Word Processing or Typing Level 3 Business Administration or willing to work Typing.
Experience
Essential
Previous administrative experience.
Desirable
Experience of contact with users of mental health services.
Additional Criteria
Essential
Compassionate -- exceptional interpersonal skills with the ability to communicate effectively with patients, carers and relatives, remaining sensitive and empathetic. Listens to others' views on respecting and valuing individual patient needs. Professional and patient focussed approach with inspirational skills, acting as a role model to colleagues and junior staff members. Ability to recognise and manage challenging situations in a calm and professional manner. Able to take instruction and direction and work effectively as part of a team. Ability to record and retrieve information on charts/paper and electronic patient records. High standards of written communication skills with the ability to use email and internet. Ability to undertake PMVA training to required level for the role. Able to work independently and prioritise workload with some supervision. Excellent interpersonal and communication skills (written and verbal). Appropriate telephone skills. Ability to use tact with clients/carers. Good telephone and communication skills. Ability to take minutes and transcribe in draft form. Accuracy and grammatical awareness. Ability to deal with distressed service users and parents/carers in a calm manner. Able to demonstrate a good standard of English language. Good problem solving skills and patience. Organisational and time management abilities Excellent organisational skills, ability to manage own time and plan timed activities for staff and patients.-
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