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Acute Ward Administrative Officer
2 months ago
Job Overview
Are you a skilled administrator with a passion for supporting healthcare teams? We are seeking a dedicated Ward Administrator to deliver a thorough secretarial and administrative support service to the Clinical Service/Ward Manager within our Acute Inpatient Ward.
Main Responsibilities
As a vital member of our administration team, you will provide extensive secretarial and reception services for the Ward. Your responsibilities will encompass:
- Managing telephone communications and correspondence.
- Typing and transcribing documents, including audio recordings.
- Organizing and maintaining filing systems.
- Handling incoming and outgoing mail efficiently.
- Coordinating appointments and managing schedules.
- Overseeing inventory orders and petty cash management.
- Creating and updating staff rosters.
- Facilitating the overall smooth operation of the team.
About Somerset NHS Foundation Trust
Our organization is committed to providing a supportive work environment with numerous benefits, including flexible working arrangements, competitive pension contributions, and a generous annual leave allowance. We encourage career development and maintain regular feedback sessions. Working in Somerset allows you to enjoy the beautiful countryside and stunning coastlines while being conveniently located near vibrant city centers.
Job Responsibilities
For a detailed overview of the specific duties and responsibilities, please refer to the attached Job Description & Person Specification.
Person Specification
Qualifications
Essential
- Level III Word Processing or Typing Level 3 Business Administration or willingness to learn.
Experience
Essential
- Demonstrated administrative experience.
Desirable
- Experience interacting with users of mental health services.
Additional Criteria
Essential
- Exceptional interpersonal skills with the ability to communicate effectively with patients, families, and colleagues.
- Professional demeanor with a patient-centered approach.
- Ability to manage challenging situations calmly and effectively.
- Capability to work independently and prioritize tasks with minimal supervision.
- Strong written communication skills, including proficiency in email and internet usage.
- Ability to maintain confidentiality and handle sensitive information.
- Excellent organizational skills and time management abilities.
