Ward Administrator

6 months ago


Taunton, United Kingdom Cygnet Full time

Cygnet have been providing a national network of high quality specialist mental health services for more than 30 years.

As a Ward Administrator, you’ll help ensure the smooth & safe management of our patient care on the ward.

Cygnet Hospital Taunton provides acute inpatient admissions service for men and a specialist inpatient service for men diagnosed with a learning disability.

The hospital is situated in a rural setting amongst Taunton farmland, within acres of peaceful fields. This quiet and tranquil environment offers great benefit to our service users who are able to walk in the expansive hospital grounds and take in the countryside scenery. Taunton town centre offers contrast to the quieter country life with market places, shopping malls and many other entertainment areas such as restaurants, theatres and cinemas.

So if you’re passionate about what you do, we want to hear from you

**Your Day-to-Day...**
- Assisting the wards to generate & complete relevant forms following Ward Round meetings where necessary (e.g. Notice to Accounts / S17 Leave forms / Pre Leave Assessment Forms).
- Helping to ensure the wards are compliant with various clinical dashboards (e.g. advising when care plans are due for review).
- Ensuring paperwork is submitted so the patient database is kept up to date.
- Assist with the collection of required data to meet corporate requirements.
- Attending Ward Rounds, taking minutes, editing and issuing the reports.
- Maintain effective filing systems and decant service user notes in line with Medical Records policy and procedure.
- Liaise internally regarding ward round meetings as required.
- Liaise with external agencies, referrers, other professionals and relatives.
- Attend and take minutes at meetings as requested.
- Record all enquiries using appropriate documentation and ensure action is taken where necessary.
- Provide cover in the Reception area for breaks, leave etc. to include handling the hospital switchboard efficiently and carrying out other duties in this area as requested.
- Ensure confidentiality and security of patient related data at all times.

**You are...**
- Experienced in administration in a fast-paced hospital environment
- Organised, diligent and can strictly adhere to processes & procedures
- Knowledgeable of mental health & patient confidentiality issues
- Skilled at inputting, pulling & analysing data using Microsoft Excel
- Proficient in Microsoft Word, PowerPoint, etc
- An excellent verbal & written communicator with strong interpersonal skills
- Able to swiftly solve problems & work under pressure without compromising quality

**Why Cygnet? We’ll offer you**
- An opening to undertake further learning with our excellent apprenticeship scheme
- Expert supervision & support
- Employee referral scheme
- Free Health Cash plan
- 24 hours free GP support line
- Free life assurance cover
- Free eye tests
- Car lease discounts
- Discounted gym membership
- Free mortgage broker and Insurance cover
- Pension scheme
- Employee NHS - discount savings & “Cycle to Work” scheme
- Smart Health Toolkit
- Providing you with Fitness Programmes, Nutrition consultation and Health checks


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