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IT Support Specialist
2 months ago
Are you passionate about IT support and love solving complex problems? Do you thrive in a dynamic and innovative workplace? We are excited to announce an incredible opening for an IT Support Specialist to join our vibrant team based in the cutting-edge i54 Business Park, Wolverhampton.
As an IT Support Specialist, you'll be at the heart of our IT operations, ensuring seamless performance across all aspects of our infrastructure. From user helpdesk support to operations management, you'll troubleshoot, implement new systems, and guarantee user satisfaction. Additionally, you'll handle hardware, software, and connectivity challenges, contributing to the execution and roll-out of new software while providing essential training to end-users.
Hours of Work: Full-time, permanent position.
IT Support Specialist Requirements:
- Certified in Microsoft Server (installation/Active Directory/Remote Administration/Configuration/Security)
- Foundation Level knowledge of Network Switching
- Fortinet Qualification
- Proficient with Windows Operating Systems (Windows 10/11)
- Skilled in Microsoft Office 365 Suite including MS Teams
- Strong knowledge of VLANs, Firewalls, Fortinet, V-center, Backup solutions, Phone systems, Print Server, Anti-virus
IT Support Specialist Benefits:
- Competitive Salary
- 33 days holiday (inclusive of Bank Holidays)
- Employee Assistance Programme
- Annual Incentive Plan Bonus Structure
- Comprehensive Health & Wellbeing Programme
- Pension Plan
- High St Reward Scheme
- Refer a Friend Programme
- Free Parking
- Frequent Technology User Free Eye Care
- Flexible working model
- High 5 Employee Recognition Programme
Meet the Organisation: Who We Are and What We Do
Fortune Brands Innovations is a US-based company listed on the New York Stock Exchange, known for owning and developing a dynamic portfolio of home brands. Our kitchen and bathroom division, Fortune Brands Water Innovations, includes luxury UK brands like Shaws of Darwen, Perrin & Rowe, and Victoria & Albert Baths, marketed under House of Rohl. We also feature Aqualisa, a leader in digital shower technology. We pride ourselves on design, innovation, and craftsmanship. With over 600 dedicated employees, we're expanding into a new state-of-the-art facility at the i54 Business Park, evolving our capabilities and creating exciting opportunities.
Think you have what it takes to excel in this IT Support Specialist role? Apply now and be part of our journey towards innovation and excellence. Together, we can build something extraordinary.
