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Administration Support Officer

1 month ago

Swansea, United Kingdom Swansea Bay University Health Board Full time

Job summary

An exciting and unique opportunity has arisen for a hardworking and experienced Administration Officer to join our Integrated Community Team . We are looking for an enthusiastic and well-motivated individual with good communication, organisation and interpersonal skills, with the ability to work as part of a team and on their own initiative; you will provide vital administrative support for the Neath Cluster District Nursing Team .

The ideal candidates will have previous administration experience with a high level of computer literacy and will be able to deal effectively with prioritising workload and deadlines. The post holder must be able to work with discretion and maintain confidentiality at all post will be on a permanent basis working 30 hours per week Monday to Friday within the hours of -

Start and finish times can be discussed on appointment.

Main duties of the job

To work as a member of the Integrated Community Hub Team, providing efficient and effective administration/clerical support for the DN team. The Administration Officer will maintain a close working relationship with the Lead Nurse, Hub Administrator and all staff within the Integrated Hub.

General administration duties such as dealing with referrals and booking/planning on behalf of the District Nursing Team using the Malinko system. Printing of letters and patient correspondence letters and printing of reports. Updating of electronic systems, collation of information, ordering stock and mail distribution, financial tasks surrounding invoices, data entry, communication with colleagues and outside organisations, supporting the team and general administrative tasks.

The role will require excellent communication and organisational skills, the ability to work using own initiative, and as part of a team. The successful candidate will need to work to tight deadlines, be able to prioritise workloads, having an enthusiastic attitude and willingness to learn. Previous experience of NHS systems including Oracle would be advantageous but not essential as full, comprehensive training will be given.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.

There are also apprenticeships, work placementsand volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

Good general standard of education including 5 GCSEs or NVQ Level 3 or equivalent qualification RSA Stage III typing or word processing or equivalent Competent to a high level with Microsoft Office - Word, Outlook, Excel and PowerPoint

Desirable

ECDL or equivalent IT qualification NVQ Level 2 Business Admin Knowledge of NHS working practices Willingness to learn new skills

Experience

Essential

Microsoft Office Working with finances Previous administrative experience. Previous experience of working as part of a team and independently Experience of working within a busy NHS office environment

Desirable

Experience of supporting a team Experience of using a range of systems and databases Experience of dealing with confidential issues Experience of using Health Board systems such as Oracle, ESR