Support Officer

1 week ago


Swansea, City and County of Swansea, United Kingdom City & County of Swansea Full time
Job Description:
The City & County of Swansea's Highways and Transportation department is seeking a highly motivated Support Officer to join its Clydach office team. As a key member of the team, you will provide vital administrative support, leveraging your technical expertise to deliver business efficiency. This permanent position comes with a competitive salary of £22,000 per annum, along with a generous benefits package.

About the Role:
This position requires a self-starting individual with a passion for administration. You will be responsible for managing various administrative tasks, including dealing with the public via telephone and email, maintaining accurate records, and performing tasks efficiently using Microsoft Office systems and databases. Your strong customer service skills and ability to work independently will enable you to excel in this role.

Key Responsibilities:
* Provide exceptional administrative support to the Highways Technical Support team
* Manage multiple tasks and projects simultaneously, prioritizing deadlines and commitments
* Develop and maintain accurate records, reports, and databases using Microsoft Office systems and tools
* Collaborate with site-based staff to ensure successful project outcomes

Requirements:
* Previous experience in administration, preferably in a similar field
* Excellent communication, organizational, and time management skills
* Ability to learn new skills quickly and adapt to changing situations
* Proficiency in using Microsoft Office systems and databases
* Strong analytical and problem-solving skills

Benefits:
* Competitive salary of £22,000 per annum
* Annual leave package and family-friendly policies
* Local government pension scheme and employee benefits
* Opportunity for career advancement within the City & County of Swansea council

Safeguarding:
The City & County of Swansea has a 'Safeguarding is Everybody's Business' principle, which applies to all employees, elected members, volunteers, and contractors.

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