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Administrative Assistant

4 months ago

Newry, United Kingdom Healthcare Ireland Group Full time
Job Description

Do you thrive in a busy environment? Have you got experience in administration?

The Home

Carlingford Lodge Care Home is situated in the beautiful port town of Warrenpoint, located at the head of Carlingford Lough, just five miles south from the city of Newry. It provides nursing care for 58 residents over 3 Units: General Nursing, Dementia Nursing and a General Residential. The Home Manager welcomes the residents with her team of professional nurses and carers aided by an administrator and ancillary support from housekeeping, catering and maintenance personnel.

The Role

The role of the Administrative Assistant is to work closely with the Administrator and Home Manager to support the operational needs of the Home. As the first point of contact for visitors, relatives, external agencies and team members the Administrative Assistant promotes the warm and welcoming culture of each Home.

This role is a key support role in the administrative tasks of the Home, assisting with resident and employee records, supporting the Administrator and Home Manager with compliance and regulatory requirements.

The Administrative Assistant is responsible for the experience of each person who enters the Home, ensuring the safety of the residents and staff by greeting visitors and ensuring they are able to fulfil the purpose of their visit.  

About The Role

Main Responsibilities

  • Provides efficient and effective administrative and secretarial support to the home, including document and report production, telephone enquiries, diary management, meeting and greeting visitors and other administrative tasks as appropriate.

  • Create and update resident and employee folders as well as systems, adhering to RQIA standards.

  • Maintain accurate resident and staff records.

  • Responsible for the security, confidentiality and accuracy of data, information, and systems.

  • Assisting with the HR and Recruitment process including assisting in the booking and assisting of interviews, collection of documentation and compliance.

  • Undertake any other duties that may be reasonably required as designated by the Home Manager.

The Benefits

  • Paid annual leave

  • The chance to be part of a growing Healthcare company

  • 4-weekly pay

  • Continuous professional development and training

  • Values-led culture

  • Opportunities for progression

  • Pension plan (if applicable)

  • Attractive hourly rate

  • Access NI fee paid

  • Monthly incentives and recognition awards

  • Free parking

We are an equal opportunities employer and welcome applications from all suitably qualified persons

Skills Needed

About The Company

We are passionate about providing the highest standards of care in safe, positive and flexible environments, which enable each person who uses our services to achieve their potential. We are committed to providing each employee with a fulfilling working environment, encouraging personal and professional development. We aim to be a first class, independent organisation delivering innovative, collaborative and value for money services.

Our ultimate purpose is to work with the people who use our services and their families and friends, to enable them to take control of their lives.

Company Culture

We’re always on the look out for people who care, whether that’s caring for our residents, or in one of our roles like laundry, kitchen, administration or maintenance.

Our passionate, ever-growing team means that you’ll be working with people who pride themselves on the work they do. Each of our Homes and our Head Office work together to achieve something excellent that truly makes a difference in people’s lives.

Caring for our residents is at the heart of all we do, and we’d love to have you join the team.


Desired Criteria

  • Previous administration experience within a nursing home environment preferable
  • Keyboard and PC skills with a basic level of proficiency for the standard range of office applications such as word and excel.

Required Criteria

  • To be organised and able to prioritise a varied and competitive workload
  • Excellent communication skills with the ability to act with discretion when required
  • Educated to GCSE level or equivalent standard, with a high level of English and numeracy.
  • Previous experience within an administrative or customer service role
  • The Right to Work in the UK

Closing DateFriday 28th June, 2024