Deputy Administrative

4 weeks ago

Cardiff, United Kingdom Cardiff and Vale University Health Board Full time

Job summary

The post-holder will be required to support and deputise for the Radiology A&C Manager in the day-to-day running of the A&C band 2 team within the Radiology department, ensuring all work and duties are completed in a professional and efficient manner. This will involve high level administrative responsibilities and knowledge, ensuring robust effective systems of work are in place. The post-holder will also provide relevant support to senior management and other associated Radiology teams where required. Including the exchange of sensitive and/or confidential information with senior management, client families and staff throughout the Health Board on a variety of departmental policies, procedures and matters.

Main duties of the job

The post-holder will be responsible for:

Communicating with a wide range of professional staff, patients, relatives/carers, stakeholders, utilising tact and diplomacy both internal and external to the UHB. Meeting administration service requirements efficiently and effectively. Maintaining and improving one or more departmental information systems. Supervising Band 2 administrative staff within the department, including completing appraisals and motivating staff to achieve objectives.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications

Essential

NVQ Level 4 (or equivalent experience) and evidence of continuing professional development. Good standard of general education and good knowledge of data protection law. Must be prepared to undertake specific training to support clinical activities/ competence.

Desirable

ILM level 3 or willingness to work towards.

Experience

Essential

Administration experience in a clinical setting including experience of working within a patient focused environment. Experience of working within a team. Experience in working with the public. The ability to deal with nonroutine issues by problem solving and developing processes and procedures.

Desirable

Demonstrable experience of line managing staff including training, recruitment and implementing human resource management policies. Experience of managing a demanding workload within a team to facilitate effective service delivery. Understanding of waiting list management

Skills

Essential

Effective communication skills both written and verbal. Able to maintain confidentiality and deal with sensitive information. Excellent interpersonal skills, including the ability to persuade, negotiate, influence and motivate Excellent time management and organisational skills with the ability to work to deadlines Leadership skills and ability to problem solve using own initiative. Excellent IT skills including Microsoft Office Suite.

Desirable

Ability to make judgements on specific problems (including staff issues), following analysis of a range of options.

Special Knowledge

Essential

Information Governance and knowledge of NHS data definitions and terminology. GDPR 2018 Understanding of safeguarding principles

Desirable

Knowledge of strategic direction of Cardiff and Vale UHB Experience of Oracle ordering system Understandng of diagnostic pathways.

Personal Qualities

Essential

Ability to multitask. Positive, friendly outlook and demeaner. Able to work autonomously as well as part of a multi-disciplinary team. Resilient, able work under presser and adapt workload to meet demand and deadlines. Excellent decision-making skills. Flexible approach to work.

Desirable

Display the health board values on a daily basis; reflecting the service's vision through interactions with service users.

Other

Essential

Ability to travel in a timely manner. Committed to providing a quality service Able to thrive under pressure and ability to meet multiple deadlines.

Desirable

Ability to speak Welsh

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