People Operations Manager

1 month ago

Milton Keynes, United Kingdom Aiimi Ltd Full time

Due to continued growth, we are currently looking for a People Operations Manager to join our Professional Services division - primarily responsible for managing a team of Aiimi Services Consultants and supporting their professional development. You will report directly to the Head of Aiimi Services and liaise with the Executive team, Senior Managers, Consultants & employees of Aiimi.

A day in the life of a People Operations Manager:

Deliver people procedures

  • Roles and responsibilities.
  • Continuous professional development framework.
  • Performance review framework.
  • Mentorship guidelines.

Promote professional growth

  • Assist in the evolution of the people procedures to ensure they reflect industry changes while retaining Aiimi’s core values.
  • Contribute to shaping the learning and development dashboard and make recommendations for change.
  • Set achievable development targets for consultants.
  • Work with People Operations Manager(s) to refine and embed the professional development framework.
  • Proactively engage with consultants
  • Pro-actively and regularly engage with consultants on training and development matters.
  • Work with Consultants and Apprentices to set and instil standards, with client expectations and Aiimi values and culture at their core.
  • Build solid working relationships with Consultants and Apprentices; be a trusted conduit to the Aiimi Services Director and Head of Employee Engagement and Wellbeing on performance and wellbeing matters.

Performance management

  • Deliver people management procedures, including a performance review framework.
  • Where necessary, drive behavioural change across Aiimi and client boundaries.
  • Support Aiimi mentors in their work with their mentees, ensuring consistent, timeous feedback is captured in the professional development framework.
  • Pursue and nurture excellent performance among consultants and manage poor performance as necessary. Ensure comprehensive and timeous written records of.

Requirements

  • A minimum of 5 years experience managing a team, including performance reviews, setting development goals and mentoring.
  • Must have experience working within a Data/Tech industry/environment
  • Mentorship experience.
  • Have excellent communication skills with experience, in creating and supporting change champions.
  • Required to be an effective listener, focused on the voice of the colleague and to proactively gain insight into colleagues' motivations and sentiments.
  • Be an ambassador for change, striving for consultants to feel change is being done for them, not to them.
  • Awareness of market trends, competitor activity, products and services.
  • Be aware of future workplace trends.
  • Demonstrate a commitment to diversity, equity and inclusion.

Benefits

  • 25 Days holiday (excluding bank holidays) – increasing by a day every 2 years.
  • Flexible working.
  • Promote training and personal development.
  • Bi-annual company retreats.

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