Current jobs related to Customer Operations Coordinator - Milton Keynes - Fusion People Ltd
-
Operation coordinator
1 week ago
Milton Keynes, United Kingdom Uproot Technologies Full timeCompany DescriptionUproot Technologies LTD, based in Milton Keynes, United Kingdom, is a dynamic company specializing in international trade services and technology solutions. We offer a range of services, including Importer of Record (IOR) and Exporter of Record (EOR) services, electronic component sourcing, and electronic board design & contract...
-
Operation coordinator
2 weeks ago
Milton Keynes, United Kingdom Uproot Technologies Full timeCompany DescriptionUproot Technologies LTD, based in Milton Keynes, United Kingdom, is a dynamic company specializing in international trade services and technology solutions. We offer a range of services, including Importer of Record (IOR) and Exporter of Record (EOR) services, electronic component sourcing, and electronic board design & contract...
-
Operation coordinator
2 weeks ago
Milton Keynes, United Kingdom Uproot Technologies Full timeCompany DescriptionUproot Technologies LTD, based in Milton Keynes, United Kingdom, is a dynamic company specializing in international trade services and technology solutions. We offer a range of services, including Importer of Record (IOR) and Exporter of Record (EOR) services, electronic component sourcing, and electronic board design & contract...
-
Operation coordinator
6 days ago
Milton Keynes, United Kingdom Uproot Technologies Full timeCompany Description Uproot Technologies LTD, based in Milton Keynes, United Kingdom, is a dynamic company specializing in international trade services and technology solutions. We offer a range of services, including Importer of Record (IOR) and Exporter of Record (EOR) services, electronic component sourcing, and electronic board design & contract...
-
Operation coordinator
2 weeks ago
Milton Keynes, United Kingdom Uproot Technologies Full timeCompany DescriptionUproot Technologies LTD, based in Milton Keynes, United Kingdom, is a dynamic company specializing in international trade services and technology solutions. We offer a range of services, including Importer of Record (IOR) and Exporter of Record (EOR) services, electronic component sourcing, and electronic board design & contract...
-
Operation coordinator
2 days ago
Milton Keynes, United Kingdom Uproot Technologies Full timeCompany DescriptionApply below after reading through all the details and supporting information regarding this job opportunity.Uproot Technologies LTD, based in Milton Keynes, United Kingdom, is a dynamic company specializing in international trade services and technology solutions. We offer a range of services, including Importer of Record (IOR) and...
-
Operation coordinator
2 days ago
Milton Keynes, United Kingdom Uproot Technologies Full timeCompany DescriptionApply below after reading through all the details and supporting information regarding this job opportunity.Uproot Technologies LTD, based in Milton Keynes, United Kingdom, is a dynamic company specializing in international trade services and technology solutions. We offer a range of services, including Importer of Record (IOR) and...
-
Operations Coordinator
3 months ago
Milton Keynes, United Kingdom Teleconsult Full timeOperations Coordinator Hours - 8am - 5pm rotating to 1pm - 10pm week on week Base Salary: £20,000/yr - £25,000/yr An exciting and unique opportunity to join a growing organisation in the Healthcare sector as an Operations Coordinator. No particular experience is required as full training is provided. Teleconsult is an exclusive start up business part of...
-
Operations Coordinator
14 hours ago
Milton Keynes, United Kingdom Wild Recruitment Full timeJob Title: Operations CoordinatorJob Type: Full-timeSalary: £38,000 to £40,000Wild Recruitment is seeking a highly organized and proactive Operations Coordinator to join their team and help streamline their operations.Job Overview:As an Operations Coordinator, you will play a crucial role in ensuring the smooth and efficient operation of the company's...
-
Operations Coordinator
10 hours ago
Milton Keynes, Milton Keynes, United Kingdom Circet IRE & UK Full timeAbout the Role:Circet UK is seeking an experienced Programme Coordinator to join our team. As a Programme Coordinator, you will play a crucial role in the success of our projects, working closely with the Project Manager and customer representatives to ensure timely and within-budget project delivery.Key Responsibilities:Coordinate and schedule assignments...
-
Customer Service Coordinator
1 day ago
Milton Keynes, Milton Keynes, United Kingdom Think Specialist Recruitment Full timeAbout the RoleWe are seeking a highly skilled Customer Orders Coordinator to join our team at Think Specialist Recruitment. As a key member of our team, you will be responsible for managing inbound calls, processing orders, and providing exceptional customer service.Key ResponsibilitiesAnswering inbound calls and responding to customer inquiriesManual order...
-
Operations Coordinator
1 day ago
Milton Keynes, Milton Keynes, United Kingdom Wild Recruitment Full time**Job Title:** Operations Coordinator**Location:** Milton Keynes**Job Type:** Full-time**Salary:** £38,000 to £40,000Wild Recruitment is currently working with a client based in Milton Keynes to find a highly organized and proactive Operations Coordinator to join their team and help streamline their operations.**Inventory Management:** Management and...
-
Customs Coordinator
3 months ago
Milton Keynes, United Kingdom Yusen Logistics (UK) Full timeJob Ref VTFMFK00430 City: Milton Keynes Department International Freight Forwarding Salary Salary from £26500 Status Full Time Type Permanent The Company Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and...
-
Service Operations Coordinator
6 days ago
Milton Keynes, Milton Keynes, United Kingdom wild recruitment Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Service Operations Coordinator to join our team at Wild Recruitment. As a key member of our operations team, you will be responsible for managing the day-to-day activities of our service department, ensuring seamless communication with customers, and maintaining accurate records.Key...
-
Operation coordinator
1 week ago
Milton Keynes, Buckinghamshire, United Kingdom Uproot Technologies Full timeCompany Description Uproot Technologies LTD, based in Milton Keynes, United Kingdom, is a dynamic company specializing in international trade services and technology solutions. We offer a range of services, including Importer of Record (IOR) and Exporter of Record (EOR) services, electronic component sourcing, and electronic board design & contract...
-
Operation coordinator
2 weeks ago
Milton Keynes, UK, Buckinghamshire, United Kingdom Uproot Technologies Full timeCompany DescriptionUproot Technologies LTD, based in Milton Keynes, United Kingdom, is a dynamic company specializing in international trade services and technology solutions. We offer a range of services, including Importer of Record (IOR) and Exporter of Record (EOR) services, electronic component sourcing, and electronic board design & contract...
-
Operation coordinator
6 days ago
Milton Keynes, Buckinghamshire, United Kingdom Uproot Technologies Full timeCompany Description Uproot Technologies LTD, based in Milton Keynes, United Kingdom, is a dynamic company specializing in international trade services and technology solutions. We offer a range of services, including Importer of Record (IOR) and Exporter of Record (EOR) services, electronic component sourcing, and electronic board design & contract...
-
Operations Coordinator
1 day ago
Milton Keynes, Milton Keynes, United Kingdom wild recruitment Full timeJob Title: Operations CoordinatorJob Type: Full-timeSalary: £38,000 to £40,000Wild Recruitment is seeking a highly organized and proactive Operations Coordinator to join our client's team and help streamline their operations.Job Overview: As an Operations Coordinator, you will play a crucial role in ensuring the smooth and efficient operation of the...
-
Customer Service Coordinator
1 day ago
Milton Keynes, Milton Keynes, United Kingdom Think Specialist Recruitment Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Coordinator to join our team at Think Specialist Recruitment. As a key member of our team, you will be responsible for providing exceptional customer service and order processing support to our clients.Key ResponsibilitiesAnswering inbound calls and making outbound calls to...
-
**Operations Coordinator
13 hours ago
Milton Keynes, Milton Keynes, United Kingdom Uproot Technologies Full timeAbout Uproot TechnologiesUproot Technologies is a dynamic company specializing in international trade services and technology solutions. We offer a range of services, including Importer of Record (IOR) and Exporter of Record (EOR) services, electronic component sourcing, and electronic board design & contract manufacturing.Our MissionWe aim to simplify...
![Fusion People Ltd](https://media.trabajo.org/img/noimg.jpg)
Customer Operations Coordinator
3 months ago
Location: Milton Keynes
Salary: £40,000
Duration: Permanent
Job Summary
My client are seeking an experienced and detail-oriented Customer Operations Coordinator to oversee their helpdesk operations and manage the dispatch to completion of work for both subcontractors and self-delivery maintenance engineers. The ideal candidate will ensure that their client are communicated to and happy by maintaining response and completion SLAs, quotes are obtained and sent for approvals, purchase orders are raised and amended, and jobs are closed with the appropriate evidence.
Key Responsibilities
Oversee Helpdesk Operations: Supervise and support the helpdesk to ensure efficient handling of client inquiries and issues. Covering for breaks and holiday and sickness.
Manage Work Dispatch: Coordinate the dispatch of work to subcontractors and self-delivery maintenance engineers, ensuring timely response and completion.
Ensure SLA Compliance: Monitor and ensure that all response and completion Service Level Agreements (SLAs) are accurate and adhered to.
Quote Management: Obtain quotes for necessary work, send them for client approvals, and follow up as needed.
Purchase Orders: Raise and amend purchase orders as required, ensuring all financial and procedural guidelines are followed.
Job Closure: Ensure jobs are closed with the appropriate evidence, maintaining accurate and comprehensive records.
Reporting and Documentation: Maintain detailed records of all activities, providing regular reports on work status, SLA compliance, and any issues or delays.
Continuous Improvement: Identify opportunities for process improvements and implement changes to enhance efficiency and service quality.
Client Communication: Serve as the main point of contact for clients regarding contract support issues, ensuring clear and effective communication.
Personal Attributes:
Leadership: Strong leadership skills with the ability to supervise and motivate a team effectively.
Attention to Detail: Meticulous attention to detail with a focus on accuracy and compliance.
Problem Solver: Proactive approach to identifying and resolving issues.
Positive Attitude: A happy, positive, and can-do character with a desire to help people and solve their problems.
Team Player: Ability to work effectively in a collaborative, team-oriented environment.
Experience: Proven experience in a facilities management, contract support, or helpdesk supervisory role is required.
Technical Skills: Proficiency in facilities management software, MS Office Suite, and a basic understanding of building systems and maintenance procedures.
Soft Skills: Excellent verbal and written communication skills, strong organisational and problem-solving abilities, and a customer-centric approach.
--- Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website