Customs Coordinator

3 months ago

Milton Keynes, United Kingdom Yusen Logistics (UK) Full time

Job Ref

VTFMFK00430

City:
Milton Keynes

Department

International Freight Forwarding

Salary

Salary from £26500

Status

Full Time

Type

Permanent

The Company

Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.

We are looking for a Customs Coordinators to be based in our Tilbrook site (MK7 8BN) to work Monday - Friday on one of the following shift patterns: 0600-1500/1400-2300/2200-0700.

The position holder will ensure shipments are managed efficiently and ‘right first time’. Also, they will maintain a centre of excellent customer service to the Customs & Logistics clientele of Yusen Logistics (UK) Ltd.

The role will offer the salary from £26500.00 per annum and shift allowance (to be confirmed).

**Benefits**:

- Remote work, up to 3 days (Subject to Business requirements)
- 25 days holidays and 5 days volunteer leave
- Opportunity for Unpaid Leave
- Up to 10 days of international remote working*
- Critical Illness Cover
- Free online Fitness Platform i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition
- Employee benefits i.e., Free eye test*, up to 25% off gym membership, high street vouchers
- Free access to 24/7 online GP, mental health support service, Life Events Counselling and Care Concierge Service
- Tailored development and career opportunities

Key responsibilities:

- Work closely with clients and suppliers to ensure smooth seamless service levels are achieved.
- Complete Customs clearance as per customer instructions and adhering to HMRC Regulations
- Complete Transit procedures in line with Customer instructions and adhering to HMRC Regulations
- Act as direct point of contact for clients, ensuring that all operational, Customs requirements and enquiries are responded to on time and concluded accurately and courteously
- Prepare KPI reports and present to clients as required.
- Maintain systems with accurate and real-time data
- Monitor and control all cost and revenue at job-file level
- Complete regular audits on the Customs activity to ensure adherence with HM Customs procedures / client instructions
- Confirm and process all job-file invoicing where required
- Ensure total accuracy of all information and high standards of operational service are met at all times

Key requirements:

- Ability to work on own initiative as well as part of a team
- Excellent customer service and communication skills
- Displays a confident and professional manner
- Highly organised with ability to work under pressure and to deadline
- Problem solving & Investigative skills
- Attention to detail / Strong numeracy / literacy
- Ability to build relationships at all levels of the organization as well as clients
- Ability to work on own initiative as well as part of a team
- Ability to work under pressure and meet the deadlines
- Experience of working in a fast-paced environment
- Good communication skills and customer service skills
- Customer Focus / Problem Solving / Attention to detail / Reliability / Reactive
- Good IT skills -MS office and excel

We thank all applicants for their interest, however, only those under consideration will be contacted.

  • Customer Relocations Coordinator

    4 weeks ago

    Milton Keynes, United Kingdom Grand Union Housing Group Full time

    Customer Relocations Coordinator£31,350 per annumMilton KeynesPermanent,Full TimeAre you a highly organised and detail-oriented individual with a passion for providing exceptional customer service? Were looking for a Customer Relocations Coordinator to join our team!What youll be doingRespond to customer enquiries about home moves, tenancy changes, and...

  • Customer Relocations Coordinator

    4 weeks ago

    Milton Keynes, United Kingdom Grand Union Housing Group Full time

    Customer Relocations Coordinator£31,350 per annumMilton KeynesPermanent,Full TimeAre you a highly organised and detail-oriented individual with a passion for providing exceptional customer service? Were looking for a Customer Relocations Coordinator to join our team!What youll be doingRespond to customer enquiries about home moves, tenancy changes, and...

  • Customer Relocations Coordinator

    4 weeks ago

    Milton Keynes, United Kingdom Grand Union Housing Group Full time

    Customer Relocations Coordinator£31,350 per annumMilton KeynesPermanent,Full TimeAre you a highly organised and detail-oriented individual with a passion for providing exceptional customer service? Were looking for a Customer Relocations Coordinator to join our team!What youll be doingRespond to customer enquiries about home moves, tenancy changes, and...

  • Customer Service Coordinator

    7 days ago

    Milton Keynes, Milton Keynes, United Kingdom Think Specialist Recruitment Full time

    About the RoleWe are seeking a highly skilled Customer Orders Coordinator to join our team at Think Specialist Recruitment. As a key member of our team, you will be responsible for managing inbound calls, processing orders, and providing exceptional customer service.Key ResponsibilitiesAnswering inbound calls and responding to customer inquiriesManual order...

  • Customer Service Coordinator

    4 days ago

    Milton Keynes, Milton Keynes, United Kingdom Think Specialist Recruitment Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Coordinator to join our team at Think Specialist Recruitment. As a key member of our team, you will be responsible for providing exceptional customer service and order processing support to our clients.Key ResponsibilitiesAnswering inbound calls and making outbound calls to...

  • Customer Service Coordinator

    7 days ago

    Milton Keynes, Milton Keynes, United Kingdom Think Specialist Recruitment Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Coordinator to join our team at Think Specialist Recruitment. As a key member of our team, you will be responsible for providing exceptional customer service and order processing support to our clients.Key ResponsibilitiesAnswering inbound calls and making outbound calls to...

  • Customer Experience Coordinator

    6 days ago

    Milton Keynes, Milton Keynes, United Kingdom Parkside Office Professional Full time

    About the RoleWe are seeking a highly motivated and customer-focused Ecommerce Customer Care Coordinator to join our team at Parkside Office Professional. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients' end consumers, ensuring a seamless and satisfying experience.Key...

  • Customer Relocations Coordinator

    3 weeks ago

    Milton Keynes, United Kingdom Grand Union Housing Group Full time

    Are you a highly organised and detail-oriented individual with a passion for providing exceptional customer service? We’re looking for a Customer Relocations Coordinator to join our team!What you’ll be doing ️Respond to customer enquiries about home moves, tenancy changes, and mutual exchanges.Assess and process tenancy changes, verifying legal...

  • Customer Experience Coordinator

    6 days ago

    Milton Keynes, Milton Keynes, United Kingdom Parkside Office Professional Full time

    About the RoleWe are seeking a highly motivated and customer-focused Ecommerce Customer Care Coordinator to join our team at Parkside Office Professional. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients' end consumers, ensuring timely delivery, and exceeding customer satisfaction...

  • Customer Support Coordinator

    4 days ago

    Milton Keynes, Milton Keynes, United Kingdom NHBC Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Support Coordinator to join our team at NHBC. As a key member of our Customer Services department, you will play a vital role in delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers through various...

  • Customer Support Coordinator

    4 days ago

    Milton Keynes, Milton Keynes, United Kingdom NHBC Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Support Coordinator to join our team at NHBC. As a key member of our Customer Services department, you will play a vital role in delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers through various...

  • Customer Service Training Coordinator

    3 months ago

    Milton Keynes, United Kingdom BSI Full time

    Great that you're thinking about a career with BSI! Job Title: Customer Service Coordinator Location: Milton Keynes **Job Type**: Permanent, Full-Time **Salary**: £24,500 + Excellent Benefits Do you believe the world deserves excellence? As the leading global business standards company BSI helps 86,000 clients worldwide to improve their businesses. We...

  • Customer Support Coordinator

    2 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom NHBC Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Support Coordinator to join our team at NHBC. As a key member of our Customer Services department, you will play a vital role in delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via various channels,...

  • Customer Support Coordinator

    17 hours ago

    Milton Keynes, Milton Keynes, United Kingdom NHBC Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Support Coordinator to join our team at NHBC. As a key member of our Customer Services department, you will play a vital role in delivering exceptional customer service and support to our clients.Key ResponsibilitiesTo perform daily tasks such as responding to customer inquiries,...

  • Customer Support Coordinator

    14 hours ago

    Milton Keynes, Milton Keynes, United Kingdom NHBC Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Support Coordinator to join our team at NHBC. As a key member of our Customer Services department, you will play a vital role in delivering exceptional customer service and support to our clients.Key ResponsibilitiesTo perform daily tasks such as responding to customer inquiries,...

  • Customer Service Coordinator

    6 days ago

    Milton Keynes, Milton Keynes, United Kingdom wild recruitment Full time

    Job Summary:We are seeking a highly organized and detail-oriented Scheduling Specialist to join our team at Wild Recruitment. As a key member of our operations team, you will be responsible for coordinating and scheduling jobs for our field engineers, ensuring seamless communication with customers and suppliers, and maintaining the highest standards of...

  • Customer Relocations Coordinator

    4 weeks ago

    Milton Keynes, Buckinghamshire, United Kingdom Grand Union Housing Group Full time €31,350

    Customer Relocations Coordinator £31,350 per annum Milton Keynes Permanent,Full Time Are you a highly organised and detail-oriented individual with a passion for providing exceptional customer service? Were looking for a Customer Relocations Coordinator to join our team! What youll be doing Respond to customer enquiries about home moves, tenancy...

  • Customer Relocations Coordinator

    4 weeks ago

    Milton Keynes, Buckinghamshire, United Kingdom Grand Union Housing Group Full time €31,350

    Customer Relocations Coordinator £31,350 per annum Milton Keynes Permanent,Full Time Are you a highly organised and detail-oriented individual with a passion for providing exceptional customer service? Were looking for a Customer Relocations Coordinator to join our team! What youll be doing Respond to customer enquiries about home moves, tenancy...

  • Customer Data Coordinator

    9 hours ago

    Milton Keynes, Milton Keynes, United Kingdom NHBC Full time

    Job SummaryWe are seeking a highly skilled Customer Data Coordinator to join our team at NHBC. As a key member of our organization, you will be responsible for ensuring the accuracy and compliance of homeowner data.Key ResponsibilitiesProactively work with our registered builders to improve and maintain homeowner data compliance levels.Monitor homeowner data...

  • Customer Data Coordinator

    6 hours ago

    Milton Keynes, Milton Keynes, United Kingdom NHBC Full time

    Job SummaryWe are seeking a highly skilled Customer Data Coordinator to join our team at NHBC. As a key member of our organization, you will be responsible for ensuring the accuracy and compliance of homeowner data.Key ResponsibilitiesProactively work with our registered builders to improve and maintain homeowner data compliance levels.Monitor homeowner data...