Customer Service Coordinator

1 day ago


Milton Keynes, Milton Keynes, United Kingdom Bis Henderson Full time
Job Description:

We are seeking a highly organized and personable Customer Service Coordinator to manage multiple contracts within our thriving FMCG manufacturing operation. As a key member of our team, you will be responsible for processing customer orders through our system, ensuring stock availability. You will also liaise with production teams to advise on stock demand and manage customer queries to provide an excellent standard of customer service.

Key Responsibilities:
• Processing customer orders through the system
• Liaising with production teams to ensure supply and demand is met
• Managing customer queries and providing exceptional customer service

Requirements:
• Previous experience managing customer accounts in a manufacturing or logistics operation
• Excellent customer service and communication skills
• High level of organizational skills, able to plan and meet schedules
• Strong attention to detail
• Working knowledge of Microsoft Office packages

Salary: £26,000 - £28,500 per annum. Based in Milton Keynes, this role offers a competitive salary and opportunities for career progression.

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