Customer Service Coordinator
1 month ago
We are seeking an experienced Customer Contact Advisor to join our busy customer contact team. As a key member of our team, you will be responsible for providing excellent service to conveyancers and homeowners, ensuring the NHBC policy is in place for new homeowners.
Key Responsibilities- Handling inbound and outbound calls, emails, webchat and online queries from Builders/Developer customers/Solicitors/Housing Associations.
- Process payment and document requests.
- Aware of business requirements and customer needs, escalating matters where necessary.
- Perform daily tasks within SLA's to help the team deliver targets.
- Previous customer service skills in an office or retail environment.
- Competency using Microsoft Word, Excel and Outlook.
- Strong customer and administration skills.
- Strong written and verbal communication skills.
- Self-motivation and able to prioritise workload.
- 27 days annual leave (plus bank holidays) and a holiday purchase scheme.
- Generous pension scheme with employer contribution up to 10.5%.
- Life Assurance (x4 salary).
- Subsidised private medical insurance.
- Cycle to Work scheme.
- Employee discounts platform.
- 24/7 employee assistance programme.
- Equalised maternity, paternity, adoption leave and pay.
NHBC is a market leader in new home warranty and insurance. Our people are driven by our core purpose: raising standards in housebuilding and protecting homeowners. We offer a modern, lifestyle-friendly work environment with opportunities for growth and development.
We value diversity and inclusivity and strive to create a workplace culture that reflects these values. If you're passionate about delivering exceptional customer experiences, we'd love to hear from you.
-
Customer Service Coordinator
5 days ago
Milton Keynes, Milton Keynes, United Kingdom Bis Henderson Full timeJob Description:We are seeking a highly organized and personable Customer Service Coordinator to manage multiple contracts within our thriving FMCG manufacturing operation. As a key member of our team, you will be responsible for processing customer orders through our system, ensuring stock availability. You will also liaise with production teams to advise...
-
Customer Service Coordinator
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Ingram Content Group Full timeAbout the RoleAs a Customer Service Coordinator at Ingram Content Group, you will be responsible for managing process requests, inventory management, and order entry. This role requires excellent communication skills, both written and verbal, to effectively serve internal and external clients.The successful candidate will work in a fast-paced environment,...
-
Customer Service and Event Coordinator
5 days ago
Milton Keynes, Milton Keynes, United Kingdom CV-Library Full timeWe are seeking a detail-oriented and proactive Customer Service and Event Coordinator to join our team in Aylesbury. The ideal candidate will have experience in event planning, customer service, or a related field.The successful candidate will be responsible for coordinating customer events such as exhibitions, trade shows, and conferences to maintain...
-
Customer Service Coordinator
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Bupa Full timeAbout the RoleWe are seeking a highly motivated and organized Customer Service Coordinator to join our team at Bupa Clinics in Milton Keynes. As a key member of our administrative staff, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our center.
-
Customer Experience Coordinator
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Perrys Motor Sales Ltd Full timeJob Title: Customer Experience CoordinatorAbout the Company: Perrys Motor Sales Ltd is a leading provider of vehicle sales and servicing solutions.About the Role:We are seeking a skilled Customer Experience Coordinator to join our team. As a key member of our service department, you will be responsible for delivering exceptional customer experiences and...
-
Service Delivery Coordinator
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Office Angels Full timeJob DescriptionOffice Angels is seeking a Service Delivery Coordinator to join their team in Central Milton Keynes. This is a full-time position offering a competitive salary, attractive benefits, and a hybrid working arrangement.The successful candidate will be responsible for acting as the central point of contact for customer queries and providing...
-
Customer Service Representative
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom 3R Truck Service Full timeJob Summary: As a Sales Support Specialist, you will be the face of our brand, delivering exceptional customer experiences. Your role involves helping customers place orders, addressing complaints, and managing queries. You will work a night shift, from 6PM to 3AM, including every other weekend.About Us: At Charles Tyrwhitt, we aim to make it easy for men to...
-
German Language Customer Service Representative
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Interstate AC Service Full timeWe are seeking a highly skilled and multilingual customer service representative to join our team at Interstate AC Service in Milton Keynes. The successful candidate will be responsible for providing exceptional customer experiences, managing queries, and resolving complaints via webchat, email, and phone calls. Key Responsibilities:Respond to customer...
-
Customer Experience Coordinator
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Mechanics For Us Ltd Full timeLCV Service Advisor Position in Milton KeynesWe are looking for a highly skilled Service Advisor with a background in light commercial vehicles to join our dealership group in Milton Keynes. As a Service Advisor, you will be responsible for delivering exceptional customer service and support, working closely with our service team to manage the customer...
-
Customer Experience Coordinator
6 days ago
Milton Keynes, Milton Keynes, United Kingdom Recruitment Agenda Full timeJob Summary: We are seeking a Customer Experience Coordinator to join our Recruitment Agenda team in Milton Keynes. The successful candidate will have excellent customer service skills and the ability to work effectively in a fast-paced dealership environment.Key Responsibilities:Meet and greet customers, understand their service requirements, and complete...
-
Customer Service Logistics Specialist
3 days ago
Milton Keynes, Milton Keynes, United Kingdom Bis Henderson Full timeAbout the Role: We are seeking a highly organised and personable Account Management Coordinator to join our thriving FMCG manufacturing operation. This exciting opportunity will see you manage multiple contracts, working closely with production teams to ensure seamless supply and demand. With a strong focus on customer service, you will be responsible for...
-
Customer Delivery Coordinator
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom John Lewis Partnership Full timeAs a Customer Delivery Coordinator, you will play a vital role in shaping the customer experience at the John Lewis Partnership. Your primary responsibility will be to deliver and install products to customers with professional courtesy and outstanding service.The successful candidate will possess a valid UK C1 driving licence, excellent communication...
-
Customer Account Coordinator
3 days ago
Milton Keynes, Milton Keynes, United Kingdom Bis Henderson Full timeAbout the Role: We are seeking a highly organized Customer Account Coordinator to manage multiple contracts within our FMCG manufacturing operation. The successful candidate will have excellent communication skills, a high level of organizational skills, and a strong attention to detail.The ideal candidate will have previous experience managing customer...
-
Service Delivery Coordinator
6 days ago
Milton Keynes, Milton Keynes, United Kingdom CV-Library Full timeJob DescriptionWe are seeking a highly organized Service Delivery Coordinator to join our team at CV-Library. The successful candidate will be responsible for providing administrative support to our customers, managing the process from start to finish of contracted services to their satisfaction.The role involves contract scrutiny, customer contact and...
-
Milton Keynes, Milton Keynes, United Kingdom Interstate AC Service Full timeWe are seeking an experienced customer service agent to join our team in Milton Keynes, providing exceptional service to clients who require support in both English and German. As a key member of our contact centre team, you will be responsible for managing customer relationships, resolving queries, and delivering outstanding customer experiences.Key...
-
Administrative Assistant
3 days ago
Milton Keynes, Milton Keynes, United Kingdom CV-Library Full timeCustomer Service Administrator RoleWe are seeking a customer-focused individual to join our team at CV-Library as a customer service administrator.This role involves managing customer contracts, coordinating orders, and providing exceptional customer service. You will be working closely with customers, suppliers, and internal stakeholders to ensure seamless...
-
Customer Service Coordinator
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom CV-Library Full timeJob Description">We are looking for an Office Operations Assistant to join our team in High Wycombe.">Role Summary">This role involves providing administrative support to our customers and colleagues, ensuring seamless operations and exceeding expectations.">Key Accountabilities">Manage incoming queries from customers, responding promptly and...
-
Customer Experience Coordinator
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom OneRetail Full timeRole OverviewAs a Customer Experience Coordinator at OneRetail, you'll play a vital role in ensuring every customer interaction is positive and memorable.You'll work closely with our team to maintain high-quality food displays, represent our brand, and adhere to Health & Safety regulations. If you're a team player with excellent communication skills and a...
-
Service Department Coordinator
1 week ago
Milton Keynes, Milton Keynes, United Kingdom CV-Library Full timeJob TitleService Department CoordinatorAbout KPI People LtdKPI People Ltd is a leading provider of innovative solutions in the motor trade industry. Our company is committed to delivering exceptional customer service and excellence in everything we do.Job SummaryWe are seeking an experienced Service Department Coordinator to join our successful Aftersales...
-
Customer Service Specialist
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Redline Group Ltd Full timeWe are seeking a highly motivated and meticulous Customer Service Specialist to join our rapidly growing team in Milton Keynes, Buckinghamshire. As a key member of our customer support team, you will be the primary point of contact for customers seeking assistance with their systems and solutions.In this role, you will deliver expert advice, coordinate...