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Customer Service Coordinator

4 weeks ago

Milton Keynes, Milton Keynes, United Kingdom Bartlett Mitchell Full time
About the Role

We are seeking a highly skilled Customer Service Coordinator to join our team. As a key member of our customer service department, you will play a vital role in ensuring that our customers receive exceptional service.

Responsibilities
  • Monitor counters and chillers to ensure they are clean, well-stocked, and presented to our high standards.
  • Regularly check restaurant areas to maintain consistent levels of cleanliness with meticulous attention to detail.
  • Listen carefully to instructions from your manager and provide prompt and efficient service at all times.
  • Communicate confidently with customers, gathering feedback and reacting to their needs to ensure every customer experience is positive.
Requirements

To be successful in this role, you will need:

  • A Food Safety Level 2 and Health & Safety Level 2 certificates.
  • Previous experience working in a customer service environment.
  • Good merchandising skills and till experience.
What We Offer
  • An estimated salary of £20,000 - £25,000 per year, depending on experience.
  • A cycle-to-work scheme.
  • 24/7 access to the Mental Health Charter App.
  • Enhanced parental leave benefits.
  • Paid leave for fertility treatments.
  • Grandparent leave to support your loved ones with their new arrival.