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Customer Service Coordinator

2 months ago

Milton Keynes, Milton Keynes, United Kingdom Think Specialist Recruitment Full time
About the Role

We are seeking a highly skilled Customer Orders Coordinator to join our team at Think Specialist Recruitment. As a key member of our team, you will be responsible for managing inbound calls, processing orders, and providing exceptional customer service.

Key Responsibilities
  • Answering inbound calls and responding to customer inquiries
  • Manual order processing and management of order and delivery processes
  • Providing product knowledge and information to customers
  • Managing ecommerce returns and reports
  • Contributing to weekly operations calls to discuss opportunities and challenges
  • Supporting colleagues and other teams as needed
  • General administration and data entry
Requirements
  • Previous experience in customer service or admin/order processing is essential
  • Proficiency in Excel and ability to learn new systems quickly
  • Strong communication and teamwork skills
  • Positive and can-do attitude
What We Offer

As a Customer Orders Coordinator at Think Specialist Recruitment, you will have the opportunity to work in a dynamic and supportive team environment. You will receive comprehensive training and support to help you succeed in your role.