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Band 8b Primary Care Programme Manager
3 months ago
Job summary
An exciting opportunity has arisen within the South WestPrimary Care Commissioning Dental Team.
We are looking to recruit a Band 8b Programme Manager(Primary Care Dental Recovery), working as part of the primary care teamwithin the South West Collaborative Commissioning Hub, which is part of NHSSomerset Integrated Care Board (ICB).
The Hub supports the 7 ICBs in the South West region withdelivering their delegated responsibilities of commissioning primary careservices. The team is responsible for working with ICBs to support thecommissioning and contract management of:
Primary andSecondary Care Dental Services
CommunityPharmacy
DispensingPractices
CommunityOpticians
The Hub function includes engaging with ICBs and key localsystem stakeholders, to ensure commissioned services are responsive toevidenced local need and are in-line with national commissioning guides and ICBcommissioning priorities.
Alongside this work, the team are responsible forsupporting ICBs in the transformation of the primary care services listedabove. The team also works alongside ICBs to support the transformationprogramme on General Medical Services (General Practice). This role is focussedon supporting the Dental Recovery Programme.
Main duties of the job
You will manage aportfolio of dental programmes and will be responsible for the development ofeffective working relationships at a senior level with ICBs, contractors, and arange of partners and stakeholders.
This role is focused on delivery of the DentalRecovery Programme, and the postholder will:
Beresponsible for managing a portfolio of primary care programmes working closelywith ICBs and NHS England South-West.
Useknowledge of commissioning and programme management to inform effectiveimplementation of transformation and commissioning development.
Enableand support the delivery of primary care transformation programmes.
Developeffective working relationships at senior level between commissioning,information governance, performance management, service development, finance,and clinical governance, to ensure the implications of commissioning programmedecision are appropriately reflected in primary care commissioning agreements.
The role supports the business in drivingtransformation as well as value for money in planning and commissioning. Therole is designed to build a combination of subject matter expertise andprogramme skills, and to support a partnership working approach with ICBs andNHSE.
About us
NHS SomersetIntegrated Care Board (ICB), known as NHS Somerset is the statutory NHSorganisation responsible for implementing a health and care strategy developedby the Integrated Care Partnership.
NHSSomerset consists of approx. 360 staff, across 8 directorates, with multipleteams within each directorate.
Weencourage applications from people of all backgrounds and welcome applicationsfrom underrepresented groups. When recruiting, we are committed to equality ofopportunity for all. We believe that the best organisations are those thatreflect the communities they serve.
Weoffer flexible working from your first day of employment and we also have anagile approach to home / office-based working. Please note that elements of therole may require you to travel to other locations to attend in-person meetingsand meet the needs of the service. Please consider this before applying.
JobShare and Secondment opportunities will be considered. If you are seeking an internal or external secondment, please obtainpermission from your Line Manager and / or seek advice from your HR team beforeapplying, to avoid disappointment.
NHSSomerset offers an excellent pension scheme and generous annual leaveentitlement.
Pleaseread the attached documents / visit the links listed before applying.
Thankyou for your interest.
Job description
Job responsibilities
Purpose of the role
The Primary Care Team works within the South West Collaborative Commissioning Hub and supports the 7 Integrated Care Board (ICBs) in the South West region with delivering their delegated responsibilities of commissioning primary care services. The team is responsible for working with ICBs to support the commissioning and contract management of:
Primary and Secondary Care Dental Services
Community Pharmacy
Dispensing Practices
Community Opticians
About the role
This role is focused on the delivery of theDental Recovery Programme. The role will:
Be responsible for managing aportfolio of primary care programmes working closely with ICBs and NHS EnglandSouth-West.
Useknowledge of commissioning and programme management toinform effective implementation of transformation and commissioning development.
Enable and support the deliveryof primary care transformation programmes.
Develop effective workingrelationships at senior level between commissioning, information governance,performance management, service development, finance, and clinical governance,to ensure the implications of commissioning programme decision areappropriately reflected in primary care commissioning agreements.
Interpret and implement complexnational guidance, ensuring local policies and guidelines deliver these asappropriate.
Support the development ofservice specifications and the development and redesign of care pathways, toensure commissioned services provide quality and value for money.
Manage budgetary implicationsof activity.
Work to avoid destabilisationof business as usual.
Manage and actively promoterelationships with key stakeholders at a senior level.
As a Primary CareProgramme Manager, the post holder will work as part of a dynamic team, deliveringan effective service supporting managers and staff across the Hub, ICBs, NHSE, andthe wider South West.
Therole supports the business in driving transformation as well as value for moneyin planning and commissioning. The role is designed to build a combination ofsubject matter expertise and programme skills, and to support a partnershipworking approach with ICBs and NHSE.
Key Job Specifics and responsibilities
Improving quality and outcomes
To support the delivery ofprimary care, including managing programmes, identifying needs, planning, contracting,development, assurance and interventions in relation to services.
Ensure contract andcommissioning mechanisms are used effectively, to enable the performancemanagement of delivery and to ensure improvements in outcomes and quality.
To work collaboratively acrossthe South West Collaborative Commissioning Hub matrix at a senior level,supporting ICBs with the delivery of their delegated commissioning priorities.
Enabling patient and public involvement
To act as a champion forpatients and their interests and involve the public and patients in policydevelopment and decision-making.
To ensure all public andpatient contact with the office is of highest professional standard.
To embed patient and publicinvolvement within the South West Collaborative Commissioning Hub matrix at alllevels in line with statutory duties
Promoting equality and reducinginequalities
To uphold organisationalpolicies and principles on the promotion of equality.
To create an inclusive workingenvironment where diversity is valued, everyone can contribute, and everydayaction ensures we meet our duty to uphold and promote equality.
Partnership and cross boundary working
To work effectively with keystakeholders across the area.
To work in partnership withICBs, PHE, Local Authorities, Regional and National Teams, to the nationalcommissioning framework and arrangements, to secure the provision of highquality and effective health services,
To work closely with PHE andensure public health advice is sought, as appropriate.
To develop effective workingrelationships with partners and ensure the consistent use of policies andprocedures.
Leadership for transformational change
To model a collaborative andinfluencing style of working, negotiating with others to achieve the bestoutcomes.
To embed this approach totransformational change across the Collaborative Commissioning Hub.
Using insight and evidence forimprovement
To make best use of relevantevidence, to support improvement across all areas of commissioningresponsibility.
To contribute to the deliveryof systems that clearly identify the level of expected performance, monitorperformance and where necessary take appropriate action to address unwarrantedvariation or poor performance.
To contribute to thedevelopment of a learning culture, that encourages the use of initiative andinnovation, and supports personal and team development, through team andindividual performance appraisal/review, evaluation and evidence-based examplesof best practice.
To encourage innovation thatsupports the NHS values, cultures and contributes to future successes.
Developing an excellent organisation
To ensure health, safety, andwellbeing of all staff within the department.
To ensure compliance with allconfidentiality and governance requirements within the department.
To always adhere to the NHSManagers Code of Conduct and any other relevant professional codes of conduct.
Key accountabilities
Key Functional Responsibilities
Operational
To oversee and support, at asenior level, team members to deliver requirements listed above and engage andliaise with key stakeholders.
To support and enable thedelivery of day-to-day activities, commissioning functions, projects, andprogrammes.
To manage the team and drivedelivery of a range of business initiatives and projects.
To operate at a senior level ina highly political and sensitive environment.
Support and enable theportfolio of initiatives in demonstrating value for money for the currentspend.
To monitor, interpret andquality assure progress against deliverables that often require adjustmentsspecifically in relation to the complex corporate business agenda, strategic objectives,and the business planning process.
To develop business andprogramme plans and provide senior and expert strategic and policy advice andguidance on all required areas.
Project and Programme Management:
As a senior lead workinginternally and externally to deliver projects, initiatives, and services totime and in a cost-effective way.
Lead the team in the deliveryof project plans, allocating tasks as appropriate, identifying risks, issuesand dependencies, considering best practice and current options and ultimatelymaking decisions in the best interest of the project.
Pro-actively managestakeholders, respond to, and resolve conflict when this arises throughfacilitation or other appropriate mechanisms.
Be responsible for a highstandard of work supporting the delivery of projects on time, to qualitystandards and in a cost-effective manner.
To support the identificationand sharing of best practice in primary care to support service improvement.
Support the portfolio ofprogrammes/projects in demonstrating value for money tracking, managing, anddelivering agreed benefits.
Provide specialist advice andprepare strategic reports and briefings for directors and stakeholders.
In depth analysis, interpretation,and production of complex and multiple reports.
Financial and Physical Resources
Responsible forbudgets/matching the available budget to the appropriate staff resources andprojects and for ensuring that the budget breaks even, coordinating andmonitoring expenditure.
Responsible for supporting thecommissioning of projects and procurement of services to support projectdelivery, acting in accordance with standing Orders and Standing FinancialInstruction.
Provide financial reports toDirectors and the Board as required.
Financial Instructions in thedischarge of this responsibility.
Constantly strive for value formoney and greater efficiency in the use of budgets, and to ensure that theyoperate in recurrent financial balance year on year.
People Management
Responsible for the day-to-dayrange of staff management matters, which will include responsibility forsupporting appraisals, development of staff, recruitment, and where necessaryemployee relations matters.
Information Management
Develop and deliver informationsharing systems.
Develop the acquisition,organisation, provision and use of knowledge and information.
Highlight exceptions and risksensuring mitigating action is taken.
Drafting reports summarizingstatus on issues, appraising outcomes, and providing progress reports for theHead of the Department.
Collate as required,qualitative and quantitative information and lead appropriate analysis todevelop robust business cases and contribute to delivery of products andservice improvement.
Analyse, interpret and presentdata to highlight issues, risks and support decision making.
Research and Development
Plan, develop and evaluatemethods and processes for gathering, analysing, interpreting, and presentingdata and information.
Deliver projects to comply withkey performance indicators, and best practice guidance.
Co-ordinate Research &Development initiatives, delegating as appropriate.
Planning and Organisation
Ensure projects, services andinitiatives are delivered on time, to quality standards and in a cost-effectivemanner, adjusting plans as required.
Determine the strategicplanning of Department or Directorate projects, identifying interdependenciesacross projects/functions, potential impacts on wider organisation, resourcerequirements and building in contingency and adjustments as necessary.
Determine the development ofperformance and governance strategies and the development and implementation ofimprovement programmes, in accordance with Service Sector priorities.
Person Specification
Personal Statement / Motivation for Applying
Essential
Please use this section to explain how you meet the additional criteria in the Personal Specification including your reasons and motivation for applying.
Qualifications
Essential
Educated to masters level or equivalent level of experience of working at a senior level in primary care commissioning and transformation. Evidence of Continued Professional Development (CPD)
Experience
Essential
Extensive knowledge of primary care programme management, commissioning, and transformation acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent. Evidence of post qualifying and continuing professional development. Must understand the background to and aims of current healthcare policy and appreciate the implications of this on engagement. Have an appreciation of the relationship between the Department of Health and individual provider and commissioning organisations. Experience of managing and motivating a team/virtual team and reviewing performance of the individuals. Experience of budgetary responsible, including budget setting with evidence of working knowledge of financial processes
Desirable
Member of relevant professional body.