Band 5 Primary Care Commissioning Officer X2
4 months ago
**PURPOSE OF THE ROLE**: The purpose of this role is to ensure that appropriate systems and processes are in place to support the management, commissioning, and development of primary care, and specifically in relation to the Dental Recovery Programme. In particular, the post holder will: Provide high quality project and administrative support, using knowledge and understanding of primary care procedures, protocols, and functions.Ensuring that the organisations Primary Care regulatory responsibilities are met.Undertake reporting and analysis of information to support the management of contracts and delivery of transformation programmes.Co-ordination of payments, including reimbursement of specific services or entitlements. Maintenance of Primary Care Contracts and Service Level Agreements, in accordance with Standard Operating Procedures.Investigation of complaints.Collation of information in response to Freedom of Information requestsDevelop and maintaining excellent communication with Primary Care Contractors and Partners.As a Primary Care Commissioning Officer, the post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across the organisation and the wider South-West.The post holder is a key member of the team whose overarching goal is to enable, promote and support the effective use of data, information, knowledge, and technology to improve, inform and support a portfolio of projects, services, and initiatives.KEY RESPONSIBILTIES OF THE ROLE: Project Management Undertake information/project analysis. Participate in relevant internal and external working groups/projects to provide information/analyst advice and support and to maintain data collection systems for its effective use by the team.
Analyse and report on data and monitor the processing of data and information. Provides information to project lead on project and statistical information matters. Financial and Physical Resources Support and inform the requirement and targeting of resources, monitoring spend, implementing and evaluating jobs and delivery of financial recovery/savings plans by providing high quality information and analysis. Contribute to the financial delivery of the agreed portfolio ensuring it is delivered on time.
Maintain systems and processes effectively to ensure timely primary care contract payments. People Management (as required) Provide training, advice, and support on own area of responsibility where applicable. Support training and induction of staff. Supervises team on their day-to-day activities.
Participate in the recruitment processes. Information Management. Carry out timely and accurate information analysis and reporting on agreed areas of portfolio and present findings in an agreed manner. Develop and maintain databases required for the role and/or department programme.
Maintain administrative and information resources. Contribute to effective information management within the team. Research and Development: Undertake auditing of projects, services, and initiatives. Carry out web based and publications research.
Actively supports and contributes to the development of key performance indicators for the successful assessment of performance. Planning and Organisation: Support implementation of project, service, initiative through timely and relevant information analysis and administrative support, in accordance with the agreed priorities of the team. Plan and organise meetings or events and assist in the diary management requirements of individuals in connection with portfolio of work. Policy and Service Development: Propose changes to own project, service, and initiative work, informing policy and making recommendations for more effective delivery.
Contribute to the review and development of existing project information management systems and contribute to the development of an integrated approach to project management. Authorised signatory for travel arrangements and meeting expenses. Key Working Relationships The post holder will be required to maintain constructive relationships with a broad range of stakeholders. Work with members of the team to develop and implement project data collection systems that will provide accurate and timely data.
Communicate information and issues, including briefings and reports. Improving quality and outcomes To collate primary care contract information and learning from transformation, to inform development of primary care services in the area. To support the use of contract mechanisms to enable the performance management of primary care contracts. To work collaboratively across teams and organisations.
Enabling patient and public involvement To support investigation into complaints and response to FOIs and MP/Press enquires, ensuring patients and their interests are considered throughout the process. To ensure all public and patient contact with the office is of the highest professional standard. To embed patient
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