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Records Services Team Manager

3 months ago

York, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

Job summary

We currently have an exciting opportunity for a Records Services Team Manager at York Teaching Hospital.

We are looking for a highly motivated, capable and proactive individual to develop and motivate the Team Leaders and the service delivery team within the Health Records Department.

This is a very busy and challenging role and the post holder will have excellent interpersonal skills, the ability to analyse and prioritise workflow patterns and manage staff, whilst working flexibly in an environment where demands and priorities change quickly.

In return we can offer you:

A supportive & friendly working environment Active encouragement to learn and develop within your role Dedicated career pathways and great opportunities for continuing professional development Commitment to, and support for, your wellbeing NHS Pension Scheme NHS discount and salary sacrifice schemes

Please refer to the Job Description and Person Specification attached to this vacancy when applying, to demonstrate how you will meet the essential criteria outlined.

We look forward to receiving your application

Main duties of the job

The post holder will be responsible for the day to day management of the teams, including dealing with human resource issues, recruitment, sickness management, service redesign, training and to ensure all processes are implemented to the best practice. They will be responsible for motivating the teams and ensuring that they have a comprehensive training and maintenance package to enable staff to deliver a high quality service.

The post holder will support the Records Services OperationsManager and will play a vital role in monitoring team performance against targets and agreed service level agreements. They will be responsible for implementing and maintaining administration systems and procedures that will fully support trust policies, and ensure that we have an efficient administration function and support the administration improvement work streams across the enlarged organisation.

The Records Services Team Manager role will be pivotal in improving the synergy and efficiency across all Trust sites and the post holder will therefore have a sound knowledge and understanding of administration processes, the ability to liaise across sites to identify and assist with service improvement and the implementation of new processes and training.

About us

Our benefits

We offer a range of benefits to support our staff including:

Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants 27 days holiday rising to 33 days (depending on NHS Trust service) A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager at interview stage. A variety of different types of paid and unpaid leave covering emergency and planned leave A variety of different types of paid and unpaid leave covering emergency and planned leave Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme NHS Car Lease scheme and Cycle to Work scheme An extensive range of learning and development opportunities Discounts on restaurants, getaways, shopping, motoring, cinema and finance through a of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Job description

Job responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit you application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: .

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

COVID-19 Vaccination Requirements

Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.

Person Specification

Experience & Knowledge Required

Essential

At least 3 years' administrative experience. Experience of managing and maintaining HR aspects within teams Experience of meeting, measuring, monitoring, reviewing and reporting on key targets Experience of working to a high standard in a customer service environment Experience of working with Microsoft packages

Desirable

At least 1 years' experience of staff management.

Education, Qualifications & Training

Essential

English & Maths at grade C or above NVQ Level 4 or equivalent experience Good written and spoken English

Desirable

At least 2 years' experience working in operational services in the NHS,

Skills & Attributes

Essential

Excellent verbal and written communication skills Ability to communicate with staff at all levels, including Consultant medical staff

Aptitude & Personal Qualities

Essential

Ability to work independently and as part of a team Able to work under pressure to strict deadlines and requirements Able to organise and prioritise both own workload and that of others as required.