Records Controller

7 months ago


York, United Kingdom Network Rail Full time

Job Introduction
We value innovation and continuous improvement. Your insights and ideas will be encouraged and welcomed. Together, we'll develop and implement efficient record management strategies that keep us ahead of the curve.

**About Asset Information Services**

Our AIS teams provide reliable and sustainable products and services to Network Rail and industry customers. They provide insight and intelligence that is used to keep passenger and freight services moving. Using cutting-edge, world leading technology, such as lasers, ultrasonics, and high-resolution imagery; the team check the tracks structure, position and condition, they also monitor the high voltage wires and rails that supplier power to the trains. With this and the use of geo-analytical intelligence, we can plan maintenance and renewal works from the safety of our offices and depos, reducing risk to our colleagues and disruption to our services.

Main Responsibilities
**Main Responsibilities**
- Train and supervise the activities of allocated assistants.
- To make records available to authorised personnel when required and to investigate the circumstances of requests of records already booked-out or unobtainable and report on the position.
- Track and control the movement of records and electronic data from/to the Record Centre. Monitor the appropriate use of configuration control to amended records and advise on records format.
- Managing a team resource to supply information only prints, source records, Computer Aided Design (CAD) files, and data when required.
- Identify potential areas for improvement to records centre processes and make recommendations. Identify and report any areas of potential non-compliance with the records centre processes.
- Liaise and visit external contractors advising them of records management requirements.
- Provide advice on records management, record centre processes and advice on systems in relation to configuration issues and records format.
- Undertake forecasting of records requests in order to anticipate workload and plan resource requirements

**Essential**
- Ability to build relationships with contractors
- Ability to manage customer expectation and SLAs
- Supervisory experience
- Team working skills

**Desirable**
- Basic understanding of engineering technology
- CAD experience
- Records management experience
- Educated to “A” Levels or relevant experience

About The Company
**We’re an organisation where people matter. We matter to millions.**

Our role is to run a safe, reliable and efficient railway, serving customers and communities. We exist to get people and goods where they need to be and to support our country’s economic prosperity. Safety is our number one priority.

We're undertaking an ambitious change. Our vision is Putting Passengers First - becoming a company that is on the side of passengers and freight users.

As one of the UK’s leading equal opportunities employers, our values and the way we behave is important to us and we have created an environment where we value and respect every individual's unique contribution. We have seven employee networks that provide fantastic support, opportunities and development for applicants from all backgrounds. Click here for more information

Package Description
**Role Title**: Records Controller

**Salary range**:£24,000 - £27,000

**Contract **Type: Permanent

**Location**: York Audax Road

Are you a master of organization? Do you have a keen eye for detail and a passion for maintaining accurate records? Look no further We have the perfect opportunity for you. Join our team as a Records Controller and make a lasting impact

At Network Rail we understand the value of precise record-keeping. As a Records Controller, you'll be an essential member of our team, ensuring the smooth flow of information and maintaining meticulous records that drive our success.

Your meticulous attention to detail will be put to the test as you organize and catalog a vast array of records. From financial documents to client files, your expertise will ensure that information is readily available, empowering our teams to make informed decisions and drive business growth.



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