Administration Co-ordinator

4 months ago

Salford, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

Job summary

The Neurology Service are looking to recruit a full time Administration Co-ordinator to work alongside the Medical Neurosciences secretarial team.

We are looking for a motivated and professional individual, who will work as part of the Neurology Team providing a high level of administrative support to the clinical and secretarial team. You must possess good communication skills; have the ability to effectively work as part of a team as well as on your own initiative, proven organisational skills, an excellent telephone manner and a strong commitment to personal and professional development.

You will be an important part of the Neurology team, working in a rewarding environment. This key role will involve coordinating of emails and incoming calls to the service and will assist in the day-to-day administration workload.

Main duties of the job

You will be responsible for effective administration duties, booking patient appointments, email coordinating, call handling, and other administrative must have previous office based experience and a working knowledge of Microsoft Office.

You must possess good communication skills; have the ability to effectively work as part of a team as well as on your own initiative, proven organisational skills and a strong commitment to personal and professional development.

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:

We respect the value of difference. So, our aim is to employ people representative of the communities we serve. Regardless of age, disability, gender, marital status, trans status, pregnancy and maternity, race, sexual orientation, religion or belief, all are welcome.

We continually review our recruitment processes to ensure they are supporting us achieving an inclusive and representative team.

We recognise that many people find interviews daunting and the conventional interview approach, of unseen questions, often impacts performance on the day. We are therefore piloting sending interview questions, to candidates, in advance. This vacancy is within one of our pilot areas therefore if you are invited for interview you will receive your interview questions in advance of your interview date. Feedback on this process will also be requested to help our teams understand and evaluate your recruitment experience.

Person Specification

Knowledge, Experience, Skills, Training

Essential

Good all round secretarial knowledge of all office practice and procedures Knowledge of medical terminology Good written and verbal communication skills Ability to work as a team member Ability to organise work independently and adapt to changing priorities Ability to work under pressure An ability to communicate with people at all levels Excellent telephone manner including good listening skills Good attention to detail Willingness to learn new skills A good understanding of Microsoft Office and Outlook, audio typing experience (RSA II or equivalent)

Desirable

Knowledge of the Trust's current Information Technology systems ( Medisec, iSOFT, PAS).

Qualifications

Desirable

Qualification in medical secretarial studies Possession of ECDL qualification

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