Property Assistant

1 week ago


Grimsby, United Kingdom Wilkin Chapman Full time

An excellent opportunity has arisen for a Property Assistant to join our accomplished Housebuilder Team based in Grimsby.

The successful applicant will provide administrative support for Fee Earners dealing with property transactions involving housebuilders in connection with their plot sales and also their transactions whereby they are  purchasing their customer’s existing home in part exchange for the sale of a new property.

Duties will include:

  • Using a bespoke IT and case management system to open and set up new plot sale/purchase purchase/part exchange sale and general residential sale and purchase files promptly and accurately.
  • Issuing of contract documentation on all matter types ensuring that all letters and documents are correctly produced and issued to relevant parties.
  • Receiving and where applicable reviewing contract documentation and ensuring that all relevant information is inputted into the system.
  • Diligently and proactively assisting with the general progress of matters as required such as requesting searches, sending automated letters when prompted, dealing with enquiries, corresponding with lenders requesting redemption figures and other correspondence/dealing with estate agent updates  and carrying out general administrative tasks as requested by the Fee Earner.
  • Handling email and telephone queries from clients or third parties politely and efficiently and referring to a Fee Earner when required.
  • Regularly updating clients either by telephone, email or the system and accurately recording updates on the system.
  • Using the system to deal with financial aspects of matters including but not always limited to preparing accounts, completion statements and bank transfer forms.
  • Ensuring that the system is up to date and that all fields within the matters are completed where appropriate.
  • Working closely with all members of the wider Housebuilder team and assisting where possible and necessary to ensure that workload is prioritised and actioned efficiently across the team.
  • Keeping up to date with any necessary training and undertaking any additional training as required.
  • Understanding and adopting the Firm’s “STAIR” values and behaviours.

Successful applicants must be able to demonstrate:

  • Proven ability to be able to work accurately and under pressure 
  • An ability to plan and prioritise work activities.
  • Balancing requirements of separate Fee Earners 
  • Ability to show initiative and establish positive working relationships with colleagues 
  • Excellent communication and client care skills 
  • Excellent organisation and administration skills 
  • Competent IT user 
  • An eye for detail 

Whilst not essential experience in property administration will be an advantage. 


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