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Project and Maintenance Administrator

7 months ago

Grimsby, United Kingdom New Mills Properties Full time

As a project and maintenance administrator in the lettings sector, you will play a crucial role in ensuring the smooth operation of rental properties by overseeing repairs, maintenance, and renovation projects. This position requires strong organizational skills, technical expertise in property maintenance, and effective project management abilities to meet the needs of both landlords and tenants.

**This position is initially part-time, with the potential for advancement to a full-time role based on performance and company needs**

**1.Property Maintenance and Repairs**:

- Coordinate and oversee all repairs, maintenance, and servicing activities for rental properties, including plumbing, electrical, and general maintenance tasks.
- Respond promptly to maintenance requests from tenants, landlords, and management staff, ensuring timely resolution of issues to maintain tenant satisfaction and property value.
- Conduct regular inspections of rental units to identify maintenance needs, safety hazards, and opportunities for improvement.
- Arrange for and supervise repairs performed by external contractors, ensuring quality workmanship and adherence to budgetary constraints.
- Maintain accurate records of maintenance activities, including work orders, invoices, and warranty information.

**2. Project Management**:

- Plan, schedule, and oversee renovation and improvement projects for rental properties, including kitchen and bathroom upgrades, flooring replacements, and cosmetic enhancements.
- Collaborate with landlords, property owners, and contractors to define project scope, timelines, and budgetary requirements.
- Obtain necessary permits and approvals for construction projects, ensuring compliance with building codes and regulations.
- Monitor project progress, budget, and quality of workmanship, addressing any issues or delays as they arise.
- Communicate regularly with landlords to provide updates on project status, solicit feedback, and ensure alignment with their expectations.

**3.Tenant & Landlord Communication and Satisfaction**:

- Serve as the primary point of contact for tenants regarding maintenance issues and repair requests, providing timely and courteous assistance.
- Communicate proactively with tenants to inform them of scheduled maintenance activities, renovations, and any disruptions to their living environment.
- Address tenant concerns and complaints regarding property maintenance promptly and effectively, striving to resolve issues to their satisfaction.
- Conduct periodic surveys or feedback sessions to gauge tenant satisfaction with property maintenance services and identify areas for improvement.

**4.Qualifications**:

- Proven experience in property maintenance, repairs, and project management, preferably in the real estate or property management industry.
- Strong technical knowledge of building systems and maintenance procedures, including plumbing, electrical, and general carpentry.
- Excellent project management skills, with the ability to plan, coordinate, and execute multiple projects concurrently.
- Effective communication and interpersonal skills, with the ability to interact professionally with tenants, landlords and contractors.
- Proficiency in budgeting, cost estimation, and financial analysis.

**Note**: This job description outlines the primary duties. Additional duties may be assigned as needed based on the specific requirements of New Mills Properties Limited and its properties.**

Join our team and contribute to creating a positive residential experience for our tenants.
- The normal hours of works: 20Hrs - Monday to Friday, from 9:00 am - 5.00 pm
- The role will require mobile work, therefore you will be required to have a clean driving license and your own car.
- Benefits:_
- Pension
- Employee discount
- Referral programme
- Wellness programme Licence/Certification:
**Job Type**: Part-time

**Salary**: £11,897.60-£13,000.00 per year

Expected hours: 20 per week

**Benefits**:

- Company pension
- Employee discount
- Referral programme

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Performance bonus

**Experience**:

- Maintenance: 1 year (preferred)

Work Location: In person