Business Administrator

8 months ago


Grimsby, United Kingdom Humber and North Yorkshire Integrated Care Board (857) Full time

The post is part of an effective administrative team whose responsibility it is to provide high quality administrative support to the relevant Place Team within the NHS Humber and North Yorkshire Integrated Care Board. The post holder will often be required to work using their own initiative and unsupervised within defined policies and procedures and is expected to respond to day-to-day issues that arise and seek management support as required; organising and prioritising own workload to set deadlines. Working under the instruction of the line manager to develop an understanding of the service area and job role, the post holder will be responsible for providing efficient and effective administrative support for the Place which will involve: acting as the first point of contact for the organisation, receiving, responding to incoming calls and communications within the organisation in accordance with policy resolving where possible and effectively sign-posting when appropriate This will involve ensuring a high standard of communication and confidentially when receiving and communicating to others using the appropriate discretion; consistently delivering a customer focused service; meeting and greeting visitors arriving for meetings at the Place Offices, ensuring that their arrival is notified to the correct manager and that they arrive in the appropriate meeting room. This will include virtual meetings providing support to meeting administrators whether that is in the form of allowing access to meeting participants or sharing documents and slides with the meeting; providing secretarial and administrative services to the specific Place teams as tasked, which will include support for senior managers and may include researching and gaining a broad understanding of strategic projects and programmes of work; liaise with Place partner organisations as required to arrange meetings and to support the team administrative function; responsible for organising meetings and planning administrative work as required for designated senior managers, including booking venues, meeting rooms and responsible for approving the expenses occurred in line with strict policy.



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