Business Centre Assistant

5 months ago

Grimsby, United Kingdom Equans Full time

**Requisition ID**: 56484**Domain**: Support Services/Customer Services and Administration**Contract type**: Permanent**Schedule**: Full-Time**Working in partnership with North East Lincolnshire Council, EQUANS is looking for a Business Centre Assistant to join our team based in Grimsby on a permanent basis. This is a full time role working 37.5 hours per week. On offer is a salary of £23,400 per annum and benefits package.**

North East Lincolnshire is on the cusp of something remarkable.

Highlighted as one of the Government’s key areas for growth, we’re about to experience once-in-a-generation transformational change that will bring new technology, innovation and industry as never seen before.

With many millions in government funding already secured, the borough’s regeneration into a bustling, dynamic and prosperous area is ready to begin. Over the next 5 years the area’s housing, highstreets, industry and advances into green energy will all accelerate, making the borough an attractive location to live, work and play in.

We’re now on the lookout for the skills and talent needed to help us make the infrastructure improvements needed to turn this vision into reality.

If you’re looking for a CV defining role to challenge and help you grow, now and far into the future, look no further.

**What will you deliver?**
- Undertake reception duties for the Centres, receiving and dealing with visitors, telephone enquiries and accompanying prospective tenants around vacant business units
- Assist in setting up conferencing and meeting facilities to suit customer requirements
- Assist in the day-to-day operation of the Business Centres, which may include dealing with emergencies and other incidents, some of which may be outside normal working hours
- Provide administrative, clerical and word processing support for the Business Centres, proficient with word, excel, power point, outlook, publisher, web-based databases and social media outlets
- Property management including conveying terms, preparation of lease agreements and maintains records of all tenant companies in line with GDPR
- Organisation of repairs and maintenance, condition surveys, unit inspections and monitoring and enforcing tenant’s health and safety obligations
- Processing of invoices, monitoring the collection of rental fees and other support service charges, dealing with account arrears, maintenance of financial records and provision of statistical information
- Ensure that all budgetary and financial matters are carried out in accordance with relevant legislation and procedure
- Assist the Management team in all aspects of safety and security in the compliance of any statutory functions connected with the Business Centres
- Security responsibilities, locking and unlocking of centres and key holding
- First Aid and Fire Warden responsibilities
- Operate within the policies, systems and business plans of Property Services and EQUANS
- Deliver all works with compliance to EQUANS Safety, Health, Environmental & Quality (SHEQ) standards and policies in line with ISO 45001 (Health & Safety), 14001 (Environmental) & ISO 9001 (Quality)
- Undertake such other duties as may be reasonably expected at this level
- Provide assistance to the Property Services Management team in developing, marketing and promoting the Business Centre portfolio, supporting of the aims and objectives of the Partnership and delivery targets.

**What can we offer you?**

On offer is a salary of £23,400 per annum and benefits package, which includes;
- 24 days annual leave (+ public holidays)
- Life Cover equivalent to 1.5 times annual salary
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
- Cycle to work scheme
- Holiday purchase scheme
- 2 corporate social responsibility days per year
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
- Attractive Employee Referral Rewards Scheme
- Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
- 24/7 Employee Assistance Program and access to mental wellbeing app.

**Who are we looking for?**
- Previous experience of working in an office environment, with frontline customer services experience
- Knowledge and understanding of the required compliance with health and safety requirements
- First Aid and Fire Warden trained or willing to complete training
- Ability to build effective relationships with customers, colleagues and visitors to the centre
- Ability to plan and organise work
- Experience and ability to effectively use IT including databases and Microsoft Word Excel Outlooks and TEAMs
- Flexible to meet the needs of the service
- Adaptable to change and new ways of working.

**Who are we?**

EQUANS is a world leader in energy services with nearly 100,000 employees work

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