Current jobs related to Damage Claims Manager - Slough - SIXT UK

  • Damage Claims Specialist

    2 weeks ago

    Slough, Slough, United Kingdom SIXT UK Full time

    About Sixt UK Sixt is a global mobility service provider dedicated to delivering exceptional customer experiences and driving innovation in the industry. Job Description The UK damage department plays a crucial role in managing all vehicle damage within Sixt's UK operations. As a Damage Claims Specialist, you will be responsible for handling and...

  • Damage Claims Specialist

    4 weeks ago

    Slough, Slough, United Kingdom SIXT UK Full time

    About Sixt UK Sixt is a global mobility service provider dedicated to delivering exceptional customer experiences and driving innovation in the industry. Job Description The UK damage department plays a crucial role in managing all vehicle damage within Sixt's UK operations. As a Damage Claims Specialist, you will be responsible for handling and...

  • Damage Claims Specialist

    2 weeks ago

    Slough, Slough, United Kingdom SIXT UK Full time

    About the Role:The UK damage department at SIXT is responsible for managing all damage claims related to Sixt vehicles in the UK. As a Damage Claims Specialist, you will play a crucial role in handling and resolving UK damage claims, ensuring timely and efficient resolution for our customers.Key Responsibilities:Review and manage new claims logged for the...

  • Damage Claims Specialist

    2 weeks ago

    Slough, Slough, United Kingdom SIXT UK Full time

    About the Role:The UK damage department at SIXT is responsible for managing all damage claims related to Sixt vehicles in the UK. As a Damage Claims Specialist, you will play a crucial role in handling and resolving UK damage claims, ensuring timely and efficient resolution for our customers.Key Responsibilities:Review and manage new claims logged for the...

  • Damage Claims Specialist

    1 week ago

    Slough, Slough, United Kingdom SIXT UK Full time

    {"About the Role": "We are seeking a highly organized and detail-oriented Damage Claims Specialist to join our team at SIXT UK. As a key member of our damage department, you will be responsible for handling and managing all UK damage claims, ensuring timely and efficient resolution of customer complaints and disputes.", "Key Responsibilities": "Review and...

  • Damage Claims Specialist

    1 week ago

    Slough, Slough, United Kingdom SIXT UK Full time

    {"About the Role": "We are seeking a highly organized and detail-oriented Damage Claims Specialist to join our team at SIXT UK. As a key member of our damage department, you will be responsible for handling and managing all UK damage claims, ensuring timely and efficient resolution of customer complaints and disputes.", "Key Responsibilities": "Review and...

  • Damage Claims Specialist

    1 week ago

    Slough, Slough, United Kingdom SIXT UK Full time

    {"About the Role": "We are seeking a highly organized and detail-oriented Damage Claims Specialist to join our team at SIXT UK. As a key member of our damage department, you will be responsible for handling and managing all UK damage claims, ensuring timely and efficient resolution of customer complaints and disputes.", "Key Responsibilities": "Review and...

  • Damage Claims Specialist

    1 week ago

    Slough, Slough, United Kingdom SIXT UK Full time

    {"About the Role": "We are seeking a highly organized and detail-oriented Damage Claims Specialist to join our team at SIXT UK. As a key member of our damage department, you will be responsible for handling and managing all UK damage claims, ensuring timely and efficient resolution of customer complaints and disputes.", "Key Responsibilities": "Review and...

  • Damage Claim Agent

    4 months ago

    Slough, United Kingdom SIXT UK Full time

    Job DescriptionThe UK damage department are responsible for handling all damage caused to a Sixt vehicle in the UK. The role of the Damage Agent will be to handle and manage all UK damage claims logged and created for Retail customers, via the logging process at all UK branches and via Breakdown Assist. This will also include quality reviewing all claims,...

  • Claims Handling Expert

    2 weeks ago

    Slough, Slough, United Kingdom SIXT UK Full time

    About the RoleWe are seeking a highly skilled and organized Damage Claims Specialist to join our team at SIXT UK. As a Damage Claims Specialist, you will be responsible for handling and managing all damage claims logged and created for Retail customers in the UK.Key ResponsibilitiesReview and manage all UK damage claims, ensuring timely and efficient...

  • Claims Handling Expert

    2 weeks ago

    Slough, Slough, United Kingdom SIXT UK Full time

    About the RoleWe are seeking a highly skilled and organized Damage Claims Specialist to join our team at SIXT UK. As a Damage Claims Specialist, you will be responsible for handling and managing all damage claims logged and created for Retail customers in the UK.Key ResponsibilitiesReview and manage all UK damage claims, ensuring timely and efficient...

  • Damage Agent

    3 months ago

    Slough, United Kingdom SIXT UK Full time

    **Company Description** **DO WHAT YOU LOVE**: - Review of new claims logged for the UK as per the UK damage process - Actioning external estimates and invoicing customers for damages - Fairly and impartially make reasonable sound decisions to resolve each case in the best interest of the company - Be flexible and carry out other ad-hoc duties as and when...

  • Damage Agent

    3 months ago

    Slough, United Kingdom SIXT UK Full time

    **DO WHAT YOU LOVE**: - Review of new claims logged for the UK as per the UK damage process - Actioning external estimates and invoicing customers for damages - Fairly and impartially make reasonable sound decisions to resolve each case in the best interest of the company - Be flexible and carry out other ad-hoc duties as and when required within the team...

  • Damage Agent

    3 months ago

    Slough, United Kingdom SIXT UK Full time

    **DO WHAT YOU LOVE**: - Review of new claims logged for the UK as per the UK damage process - Actioning external estimates and invoicing customers for damages - Fairly and impartially make reasonable sound decisions to resolve each case in the best interest of the company - Be flexible and carry out other ad-hoc duties as and when required within the team...

  • Property Damage Restoration Technician in Slough

    2 months ago

    Slough, United Kingdom Core Group Full time

    Property Damage Restoration Technician in Slough and Uxbridge Job Purpose: To deliver top-notch solutions for water, fire, and accidental damage in residential and commercial settings, ensuring high customer satisfaction and adherence to service standards. Key Responsibilities: Attend new job allocations for domestic and commercial perils. Identify and...

  • Damage Service Agent

    4 months ago

    Slough, United Kingdom SIXT UK Full time

    **DO WHAT YOU LOVE**: - Review of new claims logged for the UK as per the UK damage process - Actioning external estimates and invoicing customers for damages - Fairly and impartially make reasonable sound decisions to resolve each case in the best interest of the company - Be flexible and carry out other ad-hoc duties as and when required within the team...

  • Damage Service Agent

    4 months ago

    Slough, United Kingdom SIXT UK Full time

    **Company Description** **DO WHAT YOU LOVE**: - Review of new claims logged for the UK as per the UK damage process - Actioning external estimates and invoicing customers for damages - Fairly and impartially make reasonable sound decisions to resolve each case in the best interest of the company - Be flexible and carry out other ad-hoc duties as and when...

  • Property Damage Restoration Technician in Slough

    4 weeks ago

    Slough, United Kingdom Core Group Full time

    Property Damage Restoration Technician in Slough and UxbridgeJob Purpose:To deliver top-notch solutions for water, fire, and accidental damage in residential and commercial settings, ensuring high customer satisfaction and adherence to service standards.Key Responsibilities:Attend new job allocations for domestic and commercial perils.Identify and pursue new...

  • Insurance Claims Handler

    3 months ago

    Slough, United Kingdom RECRUIT RIGHT Full time

    I am looking for an Insurance Claims Handler to work with my client in a hybrid role between home and their office in Slough. **The Role** You will be managing claims from the start through to settlement, making decisions on the extent and validity of a claim, and assisting in checking for any potential fraudulent activity relating to car rental. You'll...

  • Terburg Tug Operator

    3 weeks ago

    Slough, Slough, United Kingdom Fullers-Logistics Careers Full time

    Job SummaryFullers-Logistics Careers is seeking a skilled Terburg Shunter to join our team. As a Terburg Shunter, you will be responsible for the efficient movement and management of trailers at our facilities.Main ResponsibilitiesTrailer OperationsRemove loaded trailers as required and replace with the relevant empty trailers to ensure efficient loading and...

Damage Claims Manager

4 months ago

Slough, United Kingdom SIXT UK Full time
Job Description

The UK Damage claims manager is responsible for all UK damage claims created via the central logging system at all UK branches. This will include claims raised against retail customers, corporate customers, and insurance claims. They will also be required to manage the claims logged via our roadside assistance teams. The goal of the UK damage manager is to ensure the team manage their work load correctly and effectively in order to reclaim damage costs where appliable and reduce losses. They will be required to report on reasons for being unable to reclaim damage costs, identify trends and find solutions to maximises our claim potential. This role also includes some complaint handling and debt recovery

  • Overall performance of the team (3-5 FTE) by training & coaching to ensure daily SLAs and KPIs are achieved 
  • Working with various departments to investigate damage causes and vehicle fixes
  • Manage customer complaints and debt recovery 
  • Be the conduit between Receivables & Customer to manage outstanding debt
  • Full understanding of each customer contractual terms / KPI’s
  • Identify key issue trend analysis and correct root cause
  • Work with the UK and International teams to create and develop processes
  • Manage the administration for new claims to ensure correct charging decisions and minimalize back logs
  • Manage ULR case loads with external providers
  • Analyse departmental data and reports to review and improve employee performance, and to enhance customer experience

Qualifications

 

  • Minimum 12 months experience in a Senior level role

  • Must possess excellent communication and leadership skills 

  • Strong organizational skills with the ability to multi-task 

  • Solution orientated and with the desire to problem solve 

  • Team player with a positive attitude  

  • Competency in various computer applications systems including Microsoft Office 



Additional Information

Awaiting You at SIXT  

  • An attractive annual salary 
  • Paid training sessions & further development opportunities  
  • Eligible for a company car from our fleet  
  • Cashback healthcare scheme  
  • In service Life Assurance 
  • Employee terms for SIXT car hire  
  • Staff rental scheme for friends and family  
  • Employee discounts on fitness products, hotels, technology, clothing etc. 
  • A great team environment with regular team events and much more 

About the department:
Our managers are experts in their field, in high demand, involved in many projects, and have to bear responsibility for their team. This requires support for appointments, calendar supervision, communication, administrative work, and many daily tasks. In our assistant positions, cleverness and thinking outside the box are required, many topics, even confidential ones, end up on the desk and the network to many departments and colleagues makes cooperation much easier. Keeping your eyes on content-related topics and making the daily business work is your prio challenge here. But there are nice colleagues in the team who can support you in this and might have some advice or lead for certain difficulties.

About us:
We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now