Damage Service Agent

7 months ago


Slough, United Kingdom SIXT UK Full time

**DO WHAT YOU LOVE**:

- Review of new claims logged for the UK as per the UK damage process
- Actioning external estimates and invoicing customers for damages
- Fairly and impartially make reasonable sound decisions to resolve each case in the best interest of the company
- Be flexible and carry out other ad-hoc duties as and when required within the team and department.

**COME AS YOU ARE**:

- Minimum of 12 months of administration experience and case handling experience preferable.
- Ability to work to strict SLA’s and KPI’s.
- Ability to work under pressure, show initiative and have a can-do, positive attitude.
- Ability to prioritise tasks
- Excellent communication skills.
- Strong organisational skills with the ability to multi-task.
- Team player with a positive attitude.
- Excellent level of numeracy.

**WHAT WE OFFER**:

- A competitive salary of circa £25,000
- Enrolment in SIXT's pension scheme
- 22 days annual leave + bank holidays
- Generous family friendly provision
- Employee terms for SIXT car hire
- Staff rental scheme for friends and family
- In service Life Assurance
- Access to wellbeing app - Yulife
- Earnable offers on fitness and wellbeing, travel and hotels, technology, clothing etc.
- Paid training sessions & further development opportunities
- Full uniform provided
- A great team environment with regular team events and much more

**Additional Information**:
**About the department**:
Our managers are experts in their field, in high demand, involved in many projects, and have to bear responsibility for their team. This requires support for appointments, calendar supervision, communication, administrative work, and many daily tasks. In our assistant positions, cleverness and thinking outside the box are required, many topics, even confidential ones, end up on the desk and the network to many departments and colleagues makes cooperation much easier. Keeping your eyes on content-related topics and making the daily business work is your prio challenge here. But there are nice colleagues in the team who can support you in this and might have some advice or lead for certain difficulties.

**About us**:


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