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Claims Handling Expert

2 months ago

Slough, Slough, United Kingdom SIXT UK Full time
About the Role

We are seeking a highly skilled and organized Damage Claims Specialist to join our team at SIXT UK. As a Damage Claims Specialist, you will be responsible for handling and managing all damage claims logged and created for Retail customers in the UK.

Key Responsibilities
  • Review and manage all UK damage claims, ensuring timely and efficient resolution.
  • Quality review all claims, gather estimates, and issue invoices to retail customers to recover costs.
  • Address disputes and queries from customers in a fair and impartial manner.
  • Work closely with internal teams to ensure seamless communication and resolution.
  • Perform other ad-hoc duties as required to support the team and department.
Requirements
  • Minimum 12 months of administration experience and case handling experience.
  • Ability to work to strict SLA's and KPI's.
  • Excellent communication and organizational skills.
  • Strong numeracy skills and attention to detail.
  • Ability to work under pressure and prioritize tasks effectively.
What We Offer
  • A competitive salary of circa £25,000.
  • Enrolment in SIXT's pension scheme.
  • 22 days annual leave + bank holidays.
  • Generous family friendly provision.
  • Employee terms for SIXT car hire.
  • Staff rental scheme for friends and family.
  • In service Life Assurance.
  • Access to wellbeing app - Yulife.
  • Earnable offers on fitness and wellbeing, travel and hotels, technology, clothing etc.
  • Paid training sessions & further development opportunities.
  • Full uniform provided.