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Band 2 Administrator

2 months ago

Solihull, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

Job summary

This is an exciting opportunity to join an expanding Dermatology service at Solihull Hospital. The successful candidate(s) would work alongside service managers, the office manager, medical secretaries and other administrators to provide an efficient and confidential administrative service.

Our department is at the forefront of the development of Teledermatology and the successful candidate(s) would be working with databases on this area.

We are looking for an enthusiastic, friendly and flexible administrator (or two part time administrators to work as a job share) to work with many members of the wider multidisciplinary team in the department.

Solihull Hospital is situated close to the town centre with good access to buses and rail transport.

Main duties of the job

To assist in the provision of an effective administrative service to support clinical departments and teams.

Working in conjunction with colleagues, service users and stakeholders to provide an efficient clerical support service, ensuring this is patient focused and patients receive a compassionate and professional service.

To produce clinical letters for skin surgery and various nurse led clinics. To scan documents onto our systems. To provide support with administration to the medical secretaries and operational support managers. To work on databases inputting and extracting data. To respond to any patient or GP queries in a timely manner.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

*Good General Education ( GCSE English and Maths A-C) or GCSE Level 9-4

Experience

Essential

*Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook) *Experience of using IT systems *Experience of working in a busy office / customer care environment

Desirable

*Experience of working in Healthcare

Additional Criteria

Essential

*Work effectively and flexibly as part of a team to meet the needs of the services *Confident in dealing with people at all levels *Must be able to demonstrate an understanding of equality and diversity *Ability to travel to multiple sites *The post holder will have the ability to pay attention to detail where there are predictable interruptions to the work pattern *Ability to work under pressure and deal with stressful situations