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Band 3 Ward Administrator

7 months ago

Solihull, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
Do you want to make a difference to people's lives? Do you want to help people receive the care you would expect of the NHS? Are you aligned to our values of being Kind, Connected and Bold?

Yes? You maybe interested in our administration vacancies we have on our Wards within Solihull Hospital.

The Leadership team at Solihull are weeks away from opening a state-of-the-art theatre suite which when fully operational will perform 11,500 procedures a year.

As we expand our services, we recognise the need to increase our workforce. We have created two vacancies for Ward PA/ Administrator to support our Ward Managers and Deputies by way of personal assistant duties.

With flexibility a key factor in looking for work, Solihull Hospital can offer 18.75 hours a week working across 2-3 days. We have three vacancies. One fixed term for nine months and two substantively.

Ideally, you've worked within a similar capacity, with experience in providing first class secretarial, administration and customer services. You'll have excellent communications skills and be confident in dealing with all colleagues within the Ward.

**Main duties, tasks & skills required**:
The workload will be varied and at times challenging, however being able to multitask in an efficient manner whilst maintaining a caring and helpful attitude underpins everything you do.

As we work across all communities within Birmingham and Solihull, you'll be approachable, reliable, and able to build rapport with team members and patients from a range of cultures and backgrounds.

Success will see you use your excellent communication and organisational skills and be confident to make judgements unaided. You will be able to work proactively to problem solve and work on your own initiative.

What's in it for you?
- To be part of team where you are valued, and your opinion and ideas make a difference.
- Pro-rated 27 days leave plus bank holidays (rising with service)
- Opportunity to buy and sell leave.
- NHS pension
- Maternity, paternity and adoption pay
- Wide range of LGBT+ initiatives and staff networks
- Health service discounts and online benefits
- Health and well-being opportunities
- Cycle to work scheme and discounts on public transport.

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

**Job description**:
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:

- Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
- Business Administration NVQ level 3 or equivalent experience in an administrative environment

**Experience**:
**Essential**:

- Experience of dealing with the Public/Customer service experience
- Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
- Experience of using IT systems

**Desirable**:

- Experience of working in a busy environment
- Experience of working in Healthcare

**Additional Criteria**:
**Essential**:

- Work effectively and flexibly as part of a team to meet the needs of the services
- Confident in dealing with people at all levels
- Must be able to demonstrate an understanding of equality and diversity
- Mature open and flexible approach to work
- Demonstrates care and compassion
- Good inter-personal and communication skills.
- Good organisational skills
- Team Player
- Conscientious
- Demonstrates reliability, motivation and commitment
- Ability to travel to multiple sites

**Disclosure and Barring Service Check**: