Band 3 Administrative Assistant

6 months ago


Solihull, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

To provide an efficient and effective administrative support Service within the Psychological services. To assist the Team administrator with administrative and secretarial duties. To provide administrative support to the Oaks psychological service team. The post holder will be responsible for supporting the provision of an administrative and secretarial service within the Oaks psychological services. The post holder will also be responsible for supporting the team of professionals engaged in providing treatment to service users with Mental Health related problems.
- To receive & respond to telephone enquiries exercising initiative in deciding whom the caller should be referred onto. Taking messages and recording both clerically and electronically.
- To be responsible for an efficient & effective procedure for service user appointments using either the Rio system or updating appointment status within the agreed time frame.
- To be responsible for the receipt and registration of all referrals into the service ensuring that registration is carried out immediately using the Rio, PAS system.
- To ensure you maintain the agreed system is in place to monitor daily movement of all the team of staff.
- To be responsible for the administration of client’s clinical records within the centre ensuring accurate filing systems & timely retrieval of all documentation under the guidance of Admin Lead.

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

For further information about the main responsibilities please view the attached job description and person specification.



  • Solihull, Solihull, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    Job Title: Band 3 Team Administrator/ReceptionistAbout the Role:We are seeking an experienced and skilled administrator to join our team as a Band 3 Team Administrator/Receptionist. This is an exciting opportunity to work in a dynamic and diverse environment, providing administrative support to our healthcare team.Key Responsibilities:Provision of...


  • Solihull, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Do you want to make a difference to people's lives? Do you want to help people receive the care you would expect of the NHS? Are you aligned to our values of being Kind, Connected and Bold? Yes? You maybe interested in our administration vacancies we have on our Wards within Solihull Hospital. The Leadership team at Solihull are weeks away...


  • Solihull, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    Job summary Based in our offices in Solihull you will provide an efficient and effective administrative support service within the Solihull Neighbourhood Mental Health Team. To assist the team administrator with administrative and secretarial duties and provide support to our clinical team. Main duties of the job The post holder will be...


  • Solihull, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Solihull Special Care Dental Service (Community Services) provides dental care for people of all ages with additional needs (Special Care Dentistry). An exciting opportunity has arisen for a Dental Receptionist to join our friendly dental team who are committed to providing a service of high quality dental care to patients with additional...


  • Solihull, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: As part of our recruitment strategy we are looking for Band 3 Maternity support workers to join our community team who cover Solihull Hospital and the surrounding area. The role of the Maternity Support Worker (MSW) is to support the delivery of high quality safe care to women and babies. The MSW will be a competent individual, working as a...


  • Solihull, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: An exciting opportunity has arisen for an enthusiastic Band 3 Community Health Care Assistant to come and join us in our Community District Nurse teams in Solihull. Community District Nursing is a busy but rewarding job, you will be surrounded by friendly and supportive colleagues in an environment that encourages new ideas, innovation and...


  • Solihull, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: As part of our recruitment strategy we are looking for Band 3 Maternity support workers to join our community team who cover Solihull Hospital and the surrounding area. The role of the Maternity Support Worker (MSW) is to support the delivery of high quality safe care to women and babies. The MSW will be a competent individual, working as a...


  • Solihull, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: The post holder will require a full driving licence entitling individual to drive in the UK and access to a vehicle for work purposes. The role of the Therapy Support worker is to support the therapy teams in the treatment and rehabilitation of patients. This involves working in a multi-disciplinary team of Occupational Therapists,...

  • Band 3 Administrator

    5 months ago


    Solihull, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: **Main duties, tasks & skills required**: **About us**: We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this. Our commitment to our staff is to create the best place for them to work, and we are dedicated to: Investing in...


  • Solihull, Solihull, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    Job SummaryAn exciting opportunity has arisen for a Receptionist/Administrator to work within the Lyndon Community Mental Health Team.The successful candidate will be the first point of contact for patients/staff and visitors to the building, presenting a friendly and approachable manner.Main DutiesThe post holder will undertake a wide range of reception and...


  • Solihull, Solihull, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    Job SummaryAn exciting opportunity has arisen for a Receptionist/Administrator to work within the Lyndon Community Mental Health Team.Our CMHTs provide assessment, specialist support, treatment, and care planning for service users with functional mental health problems such as depression and psychotic mental illness.The service is multidisciplinary and...


  • Solihull, Solihull, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    Job SummaryAn exciting opportunity has arisen for a Receptionist/Administrator to work within the Lyndon Community Mental Health Team.Our CMHTs provide assessment, specialist support, treatment, and care planning for service users with functional mental health problems such as depression and psychotic mental illness.The service is multidisciplinary and...


  • Solihull, United Kingdom Serenity Specialist Care Full time

    We have an exciting opportunity for an experienced accounts/admin assistant to join us. We offer a competitive pay as well as a great working environment with the potential for progression as the organisation grows. **Responsibilities**: - Answer and direct phone calls in a professional and courteous manner - Provide administrative support to ensure...


  • Solihull, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Please note being able to drive and have a car for work use is compulsory for this community based role The role of the Therapy Support worker is to support the therapy teams in the treatment and rehabilitation of patients. This involves working in a multi-disciplinary team of Occupational Therapists, Physiotherapists and other therapy...

  • Band 3 Admin Assistant

    6 months ago


    Solihull, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    To provide an efficient and effective administrative support Service within the Psychological services. To assist the Team administrator with administrative and secretarial duties. To provide administrative support to the psychological service team The post holder will be responsible for supporting the provision of a newly set up administrative and...

  • Band 3 Cashier

    6 months ago


    Solihull, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We are looking for a friendly and hardworking individual to join our Cashier team based at Solihull Hospital. As a Cashier you will be one of a team of two people, responsible for delivering this customer facing service, ensuring that all duties are carried out professionally, accurately and in accordance with the Trust Standing Financial...

  • Band 3 Admin Assistant

    55 minutes ago


    Solihull, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    Job summary To provide an efficient and effective administrative support Service within the Psychological services. To assist the Team administrator with administrative and secretarial duties. To provide administrative support to the psychological service team Main duties of the job The post holder will be responsible for supporting the...


  • Solihull, United Kingdom The Right Mortgage and Protection Network Full time

    **About The Right Mortgage** We are a completely independent Network for mortgage and insurance brokers with over 700 members across the UK. Due to our continued growth, we are recruiting for a Compliance Administrator to be based at our Head Office in Knowle. **Benefits of a Compliance Administrator** Here at The Right Mortgage, we believe a happy work...


  • Solihull, Solihull, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    Job Opportunity:An exciting opportunity has arisen for a skilled Receptionist/Administrator to join our Lyndon Community Mental Health Team.Birmingham and Solihull Mental Health NHS Foundation Trust provides assessment, specialist support, treatment, and care planning for individuals with functional mental health problems, such as depression and psychotic...


  • Solihull, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: The Leadership team at Solihull are weeks away from opening a state-of-the-art theatre suite which when fully operational will perform 10,000 procedures a year. Led by Gregg Bramwell - Inpatient Pathway team are passionate about patient care, committed to serving the communities of Birmingham and Solihull and creating a safe and happy...