Band 3 Locality Administrator-Community Nursing

2 weeks ago


Solihull, United Kingdom University Hospitals Birmingham Nhs Foundation Trust Full time

Job summary We are looking for a skilled, knowledgeable administrator to join our Rural District Nursing Team.
Your role will be to support the Matron and their team of district nurses to maintain a smooth and efficient service.
You will be the first point of contact for Patients, Students, New Starters and other Health Care Professionals so having excellent communication skills with a supportive nature is essential.
You will need to be organised, efficient, have excellent IT skills, work well under pressure whilst keeping a calm and kind approach.You will work as one of 4 administrators for Solihull Community Nursing services.
The role is based at Balsall Common Health Centre where our Rural team are based.
You will provide cross cover to colleagues as necessary and provide support to our SNAP ( Call Centre) as and when necessary.
Main duties of the job You will support the Matron in building nursing rotas, support with allocation of visits and and updating patient records.
You will be responsible for the ordering of equipment.
Support with the induction for new starters and support student nurse allocation.
You will support the team with IT needs and remote working support.
You will book training and 1:1, book rooms, arrange meetings, and take minutes.
You will need to review data, extract and report on team activity.
You will be responsible for accurate record keeping and information sharing so it is essential that you have a good understanding of confidentiality.
Understanding of safeguarding is essential in this role and understanding of escalation procedures is advantageous.
About us We are recognised as one of the leading NHS Foundation Trusts in the UK.
Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.Our commitment to our staff is to create the best place for them to work, and we are dedicated to:Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment.
This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work.
This is more than words.
We are taking action.
Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO.
We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.University Hospitals Birmingham is a Smoke-Free premises hospital.
Job description Job responsibilities Please note for a specific detailed job description for this vacancy please see attached job description.
Person Specification Qualifications Essential Good General Education ( GCSE English and Maths A-C) GCSE Level 9-4 Business Administration NVQ level 3 or equivalent experience in an administrative environment Experience Essential Experience of dealing with the Public/Customer service experience Experience of working with a range of Microsoft Office packages (eg.
Word, Excel and Outlook) Experience of using IT systems



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