Administrative Assistant/Receptionist

2 weeks ago


Solihull, Solihull, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

About the Role

The Birmingham and Solihull Mental Health NHS Foundation Trust is seeking an experienced Administrative Assistant/Receptionist to join our team. As a key member of our administrative team, you will provide high-quality administrative support to our services, ensuring the smooth operation of our day-to-day activities.

Main Responsibilities

  • Provide administrative support to our services, including answering phone calls, responding to emails, and managing correspondence.
  • Assist with the coordination of meetings, events, and training sessions.
  • Manage and maintain accurate records and databases.
  • Provide excellent customer service to our patients, visitors, and staff.
  • Work collaboratively with our team to achieve our goals and objectives.

Requirements

  • NVQ Business Admin Level 2 or equivalent.
  • English GCSE grade 4 or equivalent.
  • Maths GCSE grade 4 or equivalent.
  • RSA II.

Desirable Qualifications and Experience

  • RSA Typing III.
  • Experience of working in a healthcare setting.
  • Experience of working in a fast-paced environment.

Skills and Abilities

  • Ability to take minutes.
  • Aptitude for ICT.
  • Ability to communicate at all levels.

About Us

The Birmingham and Solihull Mental Health NHS Foundation Trust is a leading provider of mental health services in the UK. We are committed to delivering high-quality care to our patients and communities. Our team is passionate about making a difference and we are looking for like-minded individuals to join us.



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