Band 2 Administrative Assistant

3 months ago

Solihull, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
Due to the continued development and expansion of the Pre-Op Assessment Service, Solihull Hospital, an exciting opportunity has arisen for an Administrative Assistant to join our well established and progressive team.

You will be the first face that the patients see and the first voice they will hear on the phone. You will have excellent communication, IT and organizational skills with a willingness to learn and develop within the role. You will be expected to uphold and ensure high standards of professionalism are maintained and delivered with compassion.

A challenging and busy environment the Pre-Operative Assessment Service works within UHB as a specialist team preparing patients for surgery. You will be an essential member of the team providing administration and co-ordination support for the clinics. This involves working closely with the nurses, anaesthetists, booking teams and patients to provide a smooth patient experience.

**Main duties, tasks & skills required**:
Your main duties will be to welcome the patients on arrival and register them for the correct clinic, informing the team they have arrived. Answering telephone calls regarding the clinics, forwarding any clinical queries to the nurse in charge. Administrative duties include preparing the various clinics for the upcoming week, providing information the nursing staff need for the clinics/patients, scanning of confidential patient information, ensuring the nurses correctly outcome the clinics, liaising with the booking team. See the Job description for a full list of duties.

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

**Job description**:
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:

- Good General Education (e.g. GCSE English and Maths A-C)

**Experience**:
**Essential**:

- Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
- Experience of using IT systems
- Experience of working in a busy office / customer care environment

**Desirable**:

- Experience of working in Healthcare

**Additional Criteria**:
**Essential**:

- Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
- Standard keyboard / IT skills
- Good organisation skills and ability to multitask
- Good time management skills
- Ability to deal professionally with enquiries from staff, service users and stakeholders
- Ability to problem solve
- Ability to pay attention to detail where there are predictable interruptions to the work pattern
- Ability to deal with stressful situations and sensitive issues
- Work effectively and flexibly as part of a team to meet the needs of the services
- Confident in dealing with people at all levels
- Must be able to demonstrate an understanding of equality and diversity
- Ability to travel to multiple sites
- The post holder will have the ability to pay attention to detail where there are predictable interruptions to the work pattern
- Ability to work under pressure and deal with stressful situations

**Disclosure and Barring Service Check**:

  • Band 2 Administrator

    3 months ago

    Solihull, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Are you looking for an opportunity to join the UHB family? If so look no further than the Pre-Op Assessment Service, Solihull Hospital. Due to the continued development and expansion of the service, an exciting opportunity has arisen for an Administrative Assistant to join our well established and progressive team. You will be the first face that the...

  • Band 2 Health Care Assistant

    2 months ago

    Solihull, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: An exciting opportunity has arisen for dynamic, experienced Band 2 HCAs to become part of a well-established and progressive team. A challenging and busy environment the Pre-Operative Assessment Service is a specialist team, providing assessment, investigations and information to a wide group of patients prior to surgery. Expected to uphold...

  • Band 2 Administrator

    1 month ago

    Solihull, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Are you looking for an opportunity to join the UHB family? If so look no further than the Pre-Op Assessment Service, Solihull Hospital. Due to the continued development and expansion of the service, an exciting opportunity has arisen for an Administrative Assistant to join our well established and progressive team. You will be the first...

  • Band 2 receptionist

    1 month ago

    Solihull, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Band 2 Administration & Clerical - Clinic Receptionist/Prep Clerk Multiple Positions available: 2 x 37.5 hour post Outpatients Solihull Hospital 22,382 pro-rata An opportunity has arisen for two Band 2 Receptionists/Admin clerks to join the busy teams in Solihull Outpatients. The posts are to cover reception, prepare paperwork and book...

  • Band 2 Administrator

    1 month ago

    Solihull, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Job summary This is an exciting opportunity to join an expanding Dermatology service at Solihull Hospital. The successful candidate(s) would work alongside service managers, the office manager, medical secretaries and other administrators to provide an efficient and confidential administrative service. Our department is at the forefront of the...

  • Administrative Assistant

    2 months ago

    Solihull, United Kingdom IM Properties PLC Full time

    **Job title**:Administrative Assistant **Department**: IM Properties **Reporting to**:IMP Executive Support **Location**:Solihull (J4, M42) **Hours of work**:37.5 hours a week **Salary band**: Starting at £25,000 **Benefits**:25 days holiday plus statutory bank holidays per annum, secure free parking, subsidised canteen, BUPA private healthcare cover...

  • Apprentice Administration Assistant

    1 month ago

    Solihull, Solihull, United Kingdom Solihull Metropolitan Borough Council Full time

    Advert Apprentice Admin Public HealthSalary Band: National Living Wage £22,071Fixed Term - 2 year ApprenticeshipAn exciting opportunity has arisen for an Apprentice Administrative Assistant to support the Public Health Team for Solihull MBC.We are looking for applicants that have:-Good IT skills, including the ability to use a variety of programs for word...

  • Compliance Administrator

    2 months ago

    Solihull, United Kingdom The Right Mortgage and Protection Network Full time

    **About The Right Mortgage** We are a completely independent Network for mortgage and insurance brokers with over 700 members across the UK. Due to our continued growth, we are recruiting for a Compliance Administrator to be based at our Head Office in Knowle. **Benefits of a Compliance Administrator** Here at The Right Mortgage, we believe a happy work...

  • Band 2 Healthcare Assistant Pain Management

    1 month ago

    Solihull, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Job summary An exciting opportunity has arisen on the Pain Management Procedure Unit Ward 18 for a Band 2 Healthcare Assistant who is seeking a new challenge. We are looking for an enthusiastic, caring and reliable individual with an interest in pain management to become part of our friendly and diverse team. If that sounds like you, you...

  • Loan Administrator

    1 month ago

    Solihull, United Kingdom The Right Mortgage and Protection Network Full time

    **About The Right Loan** The Right Loan provide homeowner loan (also known as a secured loan) and bridging loan advice tailored to your individual needs; either face to face or over the phone. As a family run business, our customers are at the heart of everything we do. **Benefits of a Loan Administrator** Here at The Right Mortgage, we believe a happy...

  • Commissions Administrator

    2 months ago

    Solihull, United Kingdom The Right Mortgage and Protection Network Full time

    **About The Right Mortgage** We are a completely independent Network for mortgage and protection brokers with over 800 members across the UK. Due to our continued growth, we are looking for an experienced Administrator to join our Commissions & Agency team. **Benefits of a Commissions Administrator** Here at The Right Mortgage, we believe a happy work...

  • Band 2 Administrator

    2 months ago

    Solihull, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: An exciting opportunity is now available to join the Orthotics services Administration and Clerical Team at University Hospitals Birmingham NHS Trust based at the Solihull site. A Full-time post is available at 37.50 hours per week between Monday-Friday with the requirement to incorporate 6 days working on a rota if required. They must...

  • Band 2 Health Care Assistant

    1 month ago

    Solihull, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: An exciting opportunity has arisen at The Norman Power Centre. The post holder works as part of the ward / department team under the supervision of registered nurses and: - Participates in the delivery of patient centred care, maintaining a compassionate and professional attitude at all times. - Contributes to the ward / department...

  • Business Assistant

    2 months ago

    Solihull, United Kingdom Sell Your Car 2 Jack Full time

    Full Time Admin Role 22.5 Hrs Per Week Rolling Two Week Rota: ( Must be able to work 2 Saturdays a month ) Week 1 - Tuesday / Thursday / Friday Week 2 - Tuesday / Friday / Saturday **About us** Sell Your Car 2 Jack We are recruiting Immediately for an enthusiastic, passionate administrative assistant role to join our team at the Solihull Branch. This...

  • Administrator

    2 months ago

    Solihull, United Kingdom Lynx Employment Services Ltd Full time

    We are recruiting on behalf of our client who is looking for an experienced **Administration Lead** to work in a fast-paced environment within the Children’s Social Work Service, you will be responsible for the line management of a team of Business Support colleagues and for ensuring that the work of the team is appropriately supported. You will also...

  • Will & Estate Administrator

    1 month ago

    Solihull, United Kingdom The Right Mortgage and Protection Network Full time

    **About The Right Will & Estate Planning** The Right Will & Estate Planning was founded in 2011 and in this time, we have helped thousands of people write their Will, set up Estate Planning and create Lasting Powers of Attorney. We are passionate about helping our clients and not only do we provide Wills & Estate Planning to direct clients, we also work...

  • Band 2 Pharmacy Assistant

    2 months ago

    Solihull, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Do you want to work in a busy department that is committed to providing a quality service that focuses on patient care and experience? This is your opportunity to join our diverse pharmacy team at Solihull Hospital. This post is part time position and working hours are 13:45 to 17:30 on Wednesdays and 09:00 to 17:30 with 1 hour lunch on...

  • Band 2 Housekeeping Assistant

    1 month ago

    Solihull, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: An exciting opportunity has come up to join a fast paced Housekeeping department, supporting the clinical teams on the Solihull Hospital Site, and delivering the best possible care for all of our patients and service users. If you are a caring and enthusiastic team player, then this could be the right position for you. You will work within...

  • Band 3 Administrative Assistant

    2 months ago

    Solihull, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    To provide an efficient and effective administrative support Service within the Psychological services. To assist the Team administrator with administrative and secretarial duties. To provide administrative support to the Oaks psychological service team. The post holder will be responsible for supporting the provision of an administrative and secretarial...

  • Financial Services Administrator

    2 months ago

    Solihull, United Kingdom The Right Loan Full time

    **About The Right Loan** The Right Loan provide homeowner loan (also known as a secured loan) and bridging loan advice tailored to your individual needs; either face to face or over the phone. As a family run business, our customers are at the heart of everything we do. **Benefits of a Financial Services Administrator (Loans)** Here at The Right Mortgage,...