Booking Coordinator/Admin Support Officer

1 month ago

Amersham, United Kingdom Buckinghamshire Healthcare NHS Trust Full time

Job summary

We have an exciting opportunity for a part Booking Coordinator/Admin support officer to join the Admin Hub for the Children and Young People's (CYP) Services. The CYP Admin Hub provides support for services working with children, young people and their families in the community including community paediatrics, integrated therapies, school nursing, health visiting and the immunisations team. We are looking for an enthusiastic and motivated individual who wants to make a difference to the lives of children and young people in Buckinghamshire.

Based in Amersham the position will provide high quality administrative support mainly to the Health Visiting Service.

Main duties of the job

The successful candidate will be a team player as well as being able to work independently and use their initiative to resolve challenges. Good communication skills are essential as the role involves liaison with a wide range of people including clinical staff, parents, schools and other external organisations. Previous administration experience along with excellent IT and organisational skills are required. The role will involve working with confidential information and dealing with sensitive issues so a knowledge of data protection and safeguarding would be an advantage. Although NHS experience is preferred full training will be provided alongside opportunities for personal development.

The CYP Admin Hub offers a friendly, supportive working environment along with flexible and varied working opportunities. Clinical, operational and administrative staff work closely together to provide positive outcomes for the children, young people and families accessing our services.

About us

Why colleagues think we are "a great place to work"

What does Buckinghamshire Healthcare NHS Trust offer you?

As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.

Alongside NHS benefits of generous annual leave entitlement and pension scheme, you'll have access to NHS discount schemes.

We provide a range of health and wellbeing services to promote a healthy, happy workforce.

What do we stand for?

Our vision is to provide outstanding care, support healthy communities and be a great place to work.

Our mission is to provide personal and compassionate care every time.

We are working hard to increase diversity at all levels within the trust. We believe a diverse workforce can have a positive effect on both staff wellbeing and patient outcomes.

We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities and care-experienced candidates.

We are proud to achieve the Gold award for the Armed Forces Covenant and support applications from the Armed Forces Community. Please contact (our Armed Forces Covenant Lead) if you would like guidance or assistance with your application.

We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

Person Specification

EDUCATION, QUALIFICATIONS & TRAINING

Essential

Literate and numerate Computer literate

Desirable

Customer Care course or experience

EXPERIENCE

Essential

Relevant administration experience within an office environment Experience maintaining a database or booking system

Desirable

NHS experience

SKILLS, ABILITIES & KNOWLEDGE

Essential

Clear, concise, verbal and written communication skills Able to work under pressure and deal with conflict situations to an amicable conclusion Flexible working attitude Ensure punctuality and reliability of self to ensure good relationships within team environment Experience of working as a member of a team Aware of Confidentiality code of practice and Data Protection Act 2018 in relation to patients and staff

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