Receptionist/ Secretary
2 months ago
Job summary
We are looking for a Receptionist/secretary to work 16 hrs pw between 8:00am - 7:30pm. An excitingopportunity has arisen for an experienced, enthusiastic, motivated andhard-working receptionist to join our busy practice to provide an efficient andfriendly reception service for all our patients and visitors, and to provideeffective administrative support to our doctors and members of the clinicalteam.
It will be important for you to facilitate effectivecommunication between patients, members of the primary health care team,secondary care and other associated healthcare agencies.
Ideally, you will be experienced in general practice, haveexcellent IT skills and be familiar with EMIS Web. You will need to be flexibleand reliable with the ability to work under pressure to complement ourdedicated team.
Main duties of the job
Duties will include:
Covering reception, Answering telephone Booking appointments Patient Deduction Other surgery related duties (Prescriptions, Patients referrals, Registration, Patient Recall, stock check, message taking etc.)We are a friendly practice in a pleasant purpose built premises.
We are looking for a motivated applicant to join our team. A goodtelephone manner and experience with dealing with the public required. Past NHSexperience on EMIS Web is desirable but not necessary as training will begiven, although a competent level of keyboard/IT skills essential.
Monday & Tuesday - 3:30 pm - 7:30 pm
Wednesday & Friday - 8:00 am - 12:00 pm
About us
We are a small friendly, forward-looking practice with a practicepopulation of approximately 5000 patients.
Our team comprise 2 Partners, 3 Locum GP, 1 Practice Nurses and 1clinical pharmacist, together with a strong and hard-working Administrativeteam.
We are an accredited training practice and teach and support Medicalstudents at different levels.
Schedule:
Monday to Friday No WeekendsExperience:
Receptionist: 1 year (preferred)Work remotely:
No Job description
Job responsibilities
The purposeof the Receptionist's job is to ensure that patients are able to access healthservices including contact/make anappointment to see a doctor in the appropriate manner depending on need andthat all patient records are up-to-date and available for all users whenrequired.
The purposeof the job is also to contribute to maintaining practice administrative systemssuch as data input, correspondence andrepeat prescribing systems.
See attached for detailed Job description
Person Specification
Experience
Essential
Good interpersonal and communication skills Excellent IT skills Flexible
Desirable
One year experience in GP practice
Knowledge and skills
Essential
Computer Literate Good customer service skills
Desirable
EMIS Web system trained-
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