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Full-Time Receptionist/Secretary

2 months ago

London, United Kingdom Brook Street Full time

Position: Full-Time Receptionist/Secretary
Location: Golders Hill, NW11
Type: Full-Time
Sector: Paediatric Mental Health

About Us:

The clinic is dedicated paediatric mental health clinic committed to providing compassionate, high-quality care to children and their families. The small, close-knit team works collaboratively to support the mental well-being of the young patients.

As a Full-Time Receptionist/Secretary, you will be the first point of contact for the patients and their families, ensuring a welcoming and efficient experience. Your role will involve managing front desk operations, handling administrative tasks, and supporting the clinical staff in providing outstanding care.

Key Responsibilities:

  • Front Desk Management: Greet patients and visitors warmly, manage phone calls, and handle check-ins and check-outs efficiently.
  • Appointment Scheduling: Coordinate and schedule patient appointments, including follow-ups, and manage the clinic's calendar.
  • Administrative Support: Perform clerical duties such as filing, data entry, and maintaining patient records with confidentiality and accuracy.
  • Communication: Liaise between patients, families, and clinical staff to facilitate clear and effective communication.

Requirements:

  • Experience: Previous experience as a receptionist or in a similar administrative role is preferred. Experience in a health care or paediatric setting is a plus.
  • Skills: Excellent organisational, communication, and multitasking skills.
  • Personal Traits: Friendly, professional demeanor with a patient and empathetic approach. Ability to handle sensitive information with discretion.

How to Apply:

If you are passionate about making a positive impact in a paediatric mental health setting and meet the qualifications listed, we encourage you to apply.

We look forward to hearing from you