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Administrative Executive

4 weeks ago

Richmond, United Kingdom Craft Distilling Group Full time

Welcome to Craft Irish Whiskey

Who we are

For 700 years, Irish distillers perfected the whiskey maker’s art. Irish flavour, strength and character defined its excellence. But in a tumultuous 20th century of wars, embargos and struggles, the Golden Age of Irish whiskeys was gone.

We are Traditionalists. Disruptors and Craftsmen. Our obsessive pursuit of perfection leads us to question convention. By combining the historic art of craft whiskey making with 21st century science, we elevate and perfect.

We respect. We reinvent. We redefine.

What you will do

You will oversee all administrative tasks across the business with a focus on sales support and customer service across both private clients and B2B (e.g. venue partners). You will be responsible for maintaining sales records, managing telephone and email enquiries, organisation and filing of company and product information, and being the 'go to' person for internal enquiries.

This is a brilliant opportunity for a driven individual to join a fast-paced, exciting work environment and gain experience across almost every department, to learn and progress from within. Working closely with senior management in an intimate, supportive team, it's a unique opportunity to develop your skill set and understanding of marketing and events, sales, finance, operations and logistics. This is an office based role.

    • Provide general administrative support to the team, including answering phone calls, responding to emails and scheduling meetings
    • Maintain and update company CRM and records
    • Prepare and distribute correspondence, memos, and reports
    • Coordinate and schedule meetings, appointments, and travel arrangements
    • Order and maintain office supplies and equipment, maintain a clean and organised office environment
    • Taking deposits and payments, creating and issuing invoices for private clients
    • Operational and logistics support (e.g. preparing documentation for product deliveries, delivery notes and such)
    • Key liaison with venue partners (e.g. regarding reorders, trainings, general enquiries)
    • Recording all product and sample usage, preparation of products and ad hoc support at events and tastings as required
    • Assist with presentations such as quarterly business reports for consultants and partners
    • Other ad hoc task support to management

Who you are

    • You are organised, conscientious, time efficient and work well under pressure
    • You are proactive and career driven with a strong work ethic
    • You are approachable and comfortable with being client facing
    • You have excellent spoken and written communication skills with a strong attention to detail
    • Competency with all basic Microsoft Office Applications (Word, Excel, PowerPoint)
    • Experience using a CRM portal 


For any queries or comments, please contact careers@craftdistillinggroup.com