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Patient Pathway Co-ordinator

1 month ago

Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

Job summary

An exciting opportunity has arisen to join the Surgical Services Care Group in the directorate of Plastic and Breast, in a new role designed to lead, support and co-ordinate our teams in pathway management as well as training teams and developing competency packages as part of data quality. We are looking to recruit a Band 4 Pathway Coordinator.

The post holder will provide direct support to the Directorate Service/Service Manager in leading a team who will provide focused pathway management for long waiting patients and wider coordination of training across the whole Care Group. To work along side Service Coordinators, they will ensure that administrative colleagues have clear development materials and competency packages in all key areas of data quality, including 18 week RTT and the validation of patient pathways.

Main duties of the job

The post holder will be the 'go to' expert in data quality and pathway management and provide training to both established and new members of the team to ensure high data quality and promote a patient safety culture. They will undertake quality assurance of validation performed by the data quality/18 week validation team across the Care Group and to identify and report potential training issues and develop strategies to improve performance.

About us

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes a firm commitment to professional development of it's staff together with the provision of an excellent health and well-being support service.

This vacancy is advertised on a fixed term contract basis for a period of 12 Months due to the post being part of an organisational change . The fixed term contract status of the post holder will be reviewed in accordance with the Trust's legal obligations regarding fixed term contracts and the management of organisational change.

Please also note any secondment must first be agreed with your current line manager.

Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Qualifications

Essential

5 GCSEs Grade 4/C or above including English and Maths or equivalent Qualification/ Experience NVQ level 3 in business and administration or other relevant subject / or equivalent experience

Desirable

Further academic study

Expereince

Essential

Evidence of significant administration and coordination experience Demonstrable track record achieving deadlines and targets Experience of working in an outpatients environment Experience of preparing reports using data Experience of using spreadsheets and databases Use of email, word processing package Experience of patient tracking Experience of working with national Targets including RTT and Cancer Pathways Experience of liaising with multi-disciplinary teams Evidence of IT literacy and keyboard skills (Microsoft Word, Excel, Powerpoint and Teams). Experience of training Staff

Desirable

Experience in a relevant NHS role Experience in a leadership or coaching role

Further Training

Essential

Working knowledge of confidentiality, related legislation and Codes of Practice, including Data Protection Act (1998), Freedom of Information Act (2000), Duty of Candour (2015) and Caldicott Guidelines (1997)

Desirable

Further study in biological or medical science fields

Special Skills/ Aptitudes

Essential

Excellent written and verbal English language communication skills A positive, polite and professional attitude to meet service needs Methodical and accurate approach to working Communicate effectively with colleagues and patients Supportive team player Ability to work using own initiative Ability to organise and prioritise own workload, to meet varying deadlines Excellent literacy and keyboard skills including the use of Microsoft Office software packages Ability to work under pressure in a fast-paced environment Good organisational skills and ability to work to deadlines Ability to work both independently and as part of a team Working knowledge of confidentiality, related legislation and codes of practice Demonstrates behaviour consistent with the Trust Values and Behaviours

Desirable

Can interpret data presented in a variety of formats Statistical skills

Other Factors

Essential

Able to work across RHH Uses own equipment responsibly Frequent sitting at a keyboard Demonstrates an awareness of the importance of prompt timekeeping and good attendance at the workplace