Reservations and Customer Service Associate
4 months ago
Following 30 years of successful tour operating, Transun Travel continues to go from strength to strength. We are market leaders in a range of Arctic holidays whereby you can stay in an igloo, experience a husky safari, or go in search of the Northern Lights by snowmobile.
We are currently recruiting for a Reservations and Customer Services Associate to make holiday reservations, drive sales, and ensure the delivery of first-class customer service. Our focus is on delivering a high quality and professional service - from the moment our clients make an enquiry to the moment they return home from their holiday. Our team is small but highly efficient and organised, and we are passionate about what we do. All applicants must be literate, organised and have a good telephone manner.
Key responsibilities would include:
Handling sales enquiries by telephone and in writing. Dealing with customer service matters, and ensuring prompt aftercare. Reservations administration. Processing bookings from travel agents. Maintaining relationships with key trade partners.You will be required to work under your own initiative and be able to multi-task. You should be computer literate and willing to engage with an evolving business model. You should be willing to share your love for travel in this customer-facing role.
Hours: Average 43 hours per week, includes some Saturdays.
Salary: Dependent upon experience.
-
Reservations and Customer Service Representative
3 weeks ago
Oxford, Oxfordshire, United Kingdom Transun Travel Full timeAt Transun Travel, we are committed to delivering exceptional customer experiences and driving business growth. We are seeking a highly organized and customer-focused individual to join our team as a Reservations and Customer Service Associate.Key Responsibilities:Manage sales inquiries and provide prompt responses to customer queries.Handle customer service...
-
Reservations and Customer Service Representative
3 weeks ago
Oxford, Oxfordshire, United Kingdom Transun Travel Full timeAt Transun Travel, we are committed to delivering exceptional customer experiences and driving business growth. We are seeking a highly organized and customer-focused individual to join our team as a Reservations and Customer Service Associate.Key Responsibilities:Manage sales inquiries and provide prompt responses to customer queries.Handle customer service...
-
Oxford, Oxfordshire, United Kingdom Transun Travel Full timeAt Transun Travel, we're passionate about delivering exceptional customer experiences and driving sales in the Arctic holiday market.We're seeking a highly organized and customer-focused Reservations and Customer Service Associate to join our team. As a key member of our team, you'll be responsible for handling sales enquiries, providing top-notch customer...
-
Oxford, Oxfordshire, United Kingdom Transun Travel Full timeAt Transun Travel, we're passionate about delivering exceptional customer experiences and driving sales in the Arctic holiday market.We're seeking a highly organized and customer-focused Reservations and Customer Service Associate to join our team. As a key member of our team, you'll be responsible for handling sales enquiries, providing top-notch customer...
-
Reservations and Customer Service Representative
22 hours ago
Oxford, Oxfordshire, United Kingdom Transun Travel Full timeAt Transun Travel, we're passionate about delivering exceptional customer experiences and creating unforgettable Arctic holidays. We're seeking a highly organized and customer-focused Reservations and Customer Service Associate to join our team.Key Responsibilities:Handle sales enquiries by telephone and in writing, providing expert advice on our range of...
-
Oxford, Oxfordshire, United Kingdom Transun Travel Full timeAt Transun Travel, we're passionate about delivering exceptional customer experiences and creating unforgettable Arctic holidays. We're seeking a highly organized and customer-focused Reservations and Customer Service Associate to join our team.Key Responsibilities:Handle sales enquiries by telephone and in writing, providing expert advice on our range of...
-
Oxford, Oxfordshire, United Kingdom Transun Travel Full timeAt Transun Travel, we're passionate about delivering exceptional customer experiences and driving sales in the Arctic holiday market.We're seeking a highly organized and customer-focused Reservations and Customer Service Associate to join our team. As a key member of our team, you'll be responsible for handling sales enquiries, providing top-notch customer...
-
Oxford, Oxfordshire, United Kingdom Transun Travel Full timeAt Transun Travel, we're passionate about delivering exceptional customer experiences and driving sales in the Arctic holiday market.We're seeking a highly organized and customer-focused Reservations and Customer Service Associate to join our team. As a key member of our team, you'll be responsible for handling sales enquiries, providing top-notch customer...
-
Oxford, Oxfordshire, United Kingdom Transun Travel Full timeAt Transun Travel, we're passionate about delivering exceptional customer experiences. As a Reservations and Customer Service Associate, you'll play a vital role in making our clients' holiday dreams a reality.Key Responsibilities:Handling sales enquiries by telephone and in writing, providing expert advice and guidance to our clients.Delivering exceptional...
-
Oxford, Oxfordshire, United Kingdom Transun Travel Full timeAt Transun Travel, we're passionate about delivering exceptional customer experiences. As a Reservations and Customer Service Associate, you'll play a vital role in making our clients' holiday dreams a reality.Key Responsibilities:Handling sales enquiries by telephone and in writing, providing expert advice and guidance to our clients.Delivering exceptional...
-
Oxford, Oxfordshire, United Kingdom Transun Travel Full timeAt Transun Travel, we're passionate about delivering exceptional customer experiences. As a Reservations and Customer Service Associate, you'll play a vital role in making our clients' holiday dreams a reality.Key Responsibilities:Handling sales enquiries and providing expert advice to customers.Ensuring seamless customer service and aftercare, exceeding...
-
Oxford, Oxfordshire, United Kingdom Transun Travel Full timeAt Transun Travel, we're passionate about delivering exceptional customer experiences. As a Reservations and Customer Service Associate, you'll play a vital role in making our clients' holiday dreams a reality.Key Responsibilities:Handling sales enquiries and providing expert advice to customers.Ensuring seamless customer service and aftercare, exceeding...
-
Oxford, Oxfordshire, United Kingdom Transun Travel Full timeAt Transun Travel, we're passionate about delivering exceptional customer experiences and driving sales in the Arctic holiday market.We're seeking a highly organized and customer-focused Reservations and Customer Service Associate to join our team. As a key member of our team, you'll be responsible for handling sales enquiries, providing top-notch customer...
-
Oxford, Oxfordshire, United Kingdom Transun Travel Full timeAt Transun Travel, we're passionate about delivering exceptional customer experiences and driving sales in the Arctic holiday market.We're seeking a highly organized and customer-focused Reservations and Customer Service Associate to join our team. As a key member of our team, you'll be responsible for handling sales enquiries, providing top-notch customer...
-
Reservation Manager
2 months ago
Oxford, United Kingdom Linton Lodge Hotel Full timeLinton Lodge Oxford, part of the Best Western Signature Collection, is seeking an experienced and dynamic Reservations Manager to lead our reservations department. This is an exciting opportunity for an enthusiastic and organized individual to contribute to the success of our hotel.Key Responsibilities:Manage Reservation Operations: Oversee the day-to-day...
-
Reservations Supervisor
1 month ago
Oxford, Oxfordshire, United Kingdom Linton Lodge Hotel Full timeLinton Lodge Oxford, a member of the Best Western Signature Collection, is in search of a skilled and proactive Reservations Manager to oversee our reservations team. This role presents a fantastic opportunity for a motivated and detail-oriented professional to play a key role in the success of our establishment.Core Responsibilities:Oversee Reservation...
-
Reservations Supervisor
1 month ago
Oxford, Oxfordshire, United Kingdom Linton Lodge Hotel Full timeLinton Lodge Oxford, a distinguished member of the Best Western Signature Collection, is in search of a skilled and proactive Reservations Supervisor to oversee our reservations division. This role presents an excellent opportunity for a motivated and detail-oriented professional to enhance the operational success of our establishment.Primary...
-
Reservation Agent
4 months ago
Oxford, United Kingdom The Store Oxford Full time**_Does this role appeal to you?_** Are you someone who goes above and beyond? Are you passionate about providing exceptional customer service, paying attention to the finer detail and creating lasting memories? Step into the spotlight as a **Reservations Agent** at The Store, Oxford! **_Department_** Reservations **Benefits** - 28 days annual leave -...
-
Reservations Coordinator
4 weeks ago
Oxford, Oxfordshire, United Kingdom Troo Hospitality Full timeJob DescriptionWe are seeking a highly skilled Reservations Agent to join our team at Troo Hospitality. As a key member of our reservations team, you will be responsible for maximizing revenue and providing exceptional guest service.Key ResponsibilitiesRevenue OptimizationCollaborate with the Central Revenue team to refine revenue strategies and maximize...
-
Customer Reservation Advisor
3 months ago
Oxford, United Kingdom Webrecruit Full timeNorth Oxford Garage have an opportunity for a Customer Reservation Advisor to work with both our MINI and BMW Brands. This role is responsible for driving our Service bookings by providing exceptional customer service when responding with all incoming communication channels. Should you be successful, your daily duties will include: - ensuring the correct...